Manager Order & Shipping Management

The opportunity

Are you a customer-focused leader with a passion for operational excellence, logistics and leading high-performing teams? Our Surge Arresters business in Ludvika is looking for an Order & Shipping Manager to lead the end-to-end order fulfillment and shipping process, ensuring that our customers around the world receive their products safely, efficiently, and on time.

In this key leadership role, you will manage a team of order managers and shipping specialists and work closely with Production, Planning, Procurement, Quality, Finance, and Sales to drive operational excellence and customer satisfaction.

At our Surge Arresters unit in Ludvika, you will play a vital role in the leadership team where you'll be able to influence both operational performance and customer success. At the same time supporting the energy transition by ensuring reliable delivery of products that help protect critical power infrastructure worldwide. You will join an engaged team with a strong focus on safety, innovation, continuous improvement, and customer success.

How you'll make an impact

• Lead the order fulfillment process from customer order through shipment and delivery.
• Ensure excellent on-time delivery performance and proactively manage delivery risks.
• Oversee shipping, transportation, export documentation, and logistics coordination.
• Drive continuous improvement initiatives focused on customer service, lead times, productivity and quality.
• Manage departmental performance, budget, and working capital.
• Develop and coach a high-performing team while fostering a strong culture of safety, accountability, and collaboration.

• Degree in Engineering, Industrial Engineering, Supply Chain Management, Business Administration, or a related field.
• Proven leadership experience within Project management, logistics, supply chain, operations, or manufacturing.
• Strong customer focus and stakeholder management skills.
• A proven track record of driving operational improvements and delivering business results.
• Experience driving operational improvements and business results.
• Experience with SAP or similar ERP systems
• Fluent in Swedish and English.

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
• Mentor to support you throughout onboard phase
• Various trainings and education supporting employee development
• Diversified company with over 70+ nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks