IT Product Owner - ServiceNow SecOps
Hitachi Energy IT has initiated an IT Transformation program for the set up and migration to a new "stand alone" global IT environment. We are looking for a talented IT individual to be part of building and operating a new IT function equipped to meet our future needs.
As an Information Technology Product Owner, you will be responsible for understanding the customer requirements related to the "Security Operations" product, defining a roadmap for the product and managing the day-to-day delivery of requirements in line with the defined roadmap.
If you are a motivated self-starter who has a passion for excellence and values education, integrity, innovation, and success, this is a role for you!
Your responsibilities:
- Liaise with customers and stakeholders to understand and anticipate their needs and translate them into technical requirements
- Work with key Business stakeholders to define a product road-map
- Manage product backlog and prioritize them based on changing needs
- Oversee all stages of product creation including design and development
- Develop epics, enhancements and user-stories to be delivered via Agile delivery methodology
- Monitor and evaluate product progress at each stage of the process
- Manage virtual teams and ensure they are delivering in line with product road-map
- Manages operations (day to day activities of product delivery) this includes but is not limited to issue resolution, defect fixes and enhancements
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Your background:
- At least 8 years of experience working in the IT function (minimum 3 years in ServiceNow SecOps)
- Extensive knowledge of ServiceNow Security Operations modules and data driven solutions in ServiceNow
- Degree in software engineering, computer systems, or similar
- ServiceNow Systems Administrator certification required
- ITIL Foundation certificate required
- Demonstrated experience in dealing with business stakeholders, understanding their requirements and translating them to functional specifications
- Demonstrated experience in defining product roadmaps and managing delivery of capabilities inline with the defined roadmap
- Demonstrated experience in working collaboratively in geographically dispersed team
- Fluent spoken and written English, ability to formulate complex topics in everyday language
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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