IT Business Analyst SFDC
Yesterday• Krakow, Poland
We are seeking an experienced Senior Business Analyst to support multiple global Salesforce initiatives within a complex, integrated enterprise environment. This role plays a key part in translating business needs into clear, high-quality requirements and ensuring successful delivery in collaboration with global IT teams and vendor partners.
How you will make an impact
- Lead end-to-end business analysis and requirements management
- Translate complex needs into functional requirements, user stories, and acceptance criteria
- Facilitate workshops and alignment sessions with senior stakeholders
- Support multiple projects simultaneously and guide vendor Business Analysts
- Participate in UAT planning, solution validation, and functional acceptance
- Strong experience with Salesforce Lightning, including Sales Cloud, Service Cloud, and CPQ
- Solid understanding of enterprise integrations, including SAP, MuleSoft, eCommerce platforms, Conga, and related systems
- Ability to assess impacts, validate data flows, and challenge solution designs
- 3-5 years' experience as a Business Analyst in complex IT environments
- Proven experience in Salesforce programs and multi-system integrations
- Experience working in global, multi-vendor delivery models
- Salesforce certifications
- Experience with process-mapping tools (Visio, Miro, Lucidchart)
- UAT and cross-platform testing experience
More about us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.
We can provide more information during the recruitment process.
We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.
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Current employees apply here
Client-provided location(s): Krakow, Poland
Job ID: Hitachi_Energy-JID3-188369
Employment Type: FULL_TIME
Posted: 2026-04-14T23:33:46
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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