Global Sustainability Market Engagement Manager

The Global Sustainability Market Engagement Manager enables the organisation to systematically anticipate, structure, and respond to sustainability-related customer and stakeholder expectations.

The role supports the transition from reactive, ad-hoc handling of sustainability requests to a proactive, structured, and insight-driven approach, by developing shared response processes, facilitating cross-functional alignment, and translating external market signals into strategic sustainability intelligence.

Key Responsibilities1. Market & Stakeholder Sustainability Intelligence

• Capture, consolidate, and structure sustainability-related expectations, requirements, and emerging topics from customers and other relevant stakeholders (e.g. regulators, investors, rating agencies).
• Identify recurring themes, trends, and early signals with potential relevance for market access, competitiveness, and organisational risk.
• Maintain a transparent and evolving overview of sustainability topics that are material or increasingly relevant from a market and stakeholder perspective.

2. Sustainability Request & Response Process Development

• Develop, implement, and continuously improve a structured process for managing sustainability-related customer and stakeholder requests, in collaboration with relevant internal functions.
• Clarify intake, coordination, prioritisation, escalation, and response pathways to ensure consistency, efficiency, and clarity.
• Support definition of interfaces, roles, and ways of working across Sustainability, Marketing & Sales, Portfolio, Product Management, Supply Chain Management, Legal, and other functions, while respecting existing governance and decision rights.

3. Enable Consistent and Proactive Market Engagement

• Support the development of guidance, reference materials, and response frameworks for recurring sustainability topics.
• Help shift the organisation from case-specific responses to anticipating and preparing for sustainability expectations likely to arise in future customer engagements.
• Facilitate alignment on external sustainability messaging and positioning across regions and businesses.

4. Strategic Insight & Material Topic Input

• Synthesise market-derived sustainability insights and provide structured input to support:
  • Sustainability strategy discussions
  • Identification and prioritisation of material sustainability topics
  • Portfolio, offering, and capability development considerations
• Contribute fact-based insights on how external sustainability expectations evolve and what this implies for the organisation.

5. Cross-Functional Collaboration & Enablement

• Act as a connecting interface between the Sustainability function and customer-facing as well as enabling functions.
• Support Marketing & Sales and account teams with sustainability insights and background, particularly in strategic or complex customer contexts.
• Facilitate collaboration and alignment without assuming ownership of commercial, portfolio, or contractual decisions.

Qualifications & Experience

• 5-10 years of relevant experience in sustainability, strategy, market engagement, or related business functions
• Strong understanding of sustainability topics relevant to industrial and energy-related markets
• Proven experience working across functions and regions within a complex, global organization
• Ability to structure unstructured inputs and translate them into clear, actionable insights
• Strong facilitation, stakeholder engagement, and communication skills

Apply now

Current employees apply here

Client-provided location(s): Milan, Italy, Madrid, Spain, Zurich, Switzerland, Krakow, Poland, Birmingham, United Kingdom

Job ID: Hitachi_Energy-JID3-191616

Employment Type: FULL_TIME

Posted: 2026-04-30T23:33:59