Global Quality Manager Network Control

The opportunity

Join Hitachi Energy and our Network Control Business Line in a strategic leadership role where you will drive Quality excellence and Continuous Improvement. Network Control is a world leader in innovative software solutions for managing electricity transmission and distribution. You will lead the Quality and CI function in a multifaceted Software organization, develop a strong quality culture, champion the Voice of the Customer, and ensure sustainable operational performance through governance, systems, processes and people development.

"This is an opportunity to shape a culture of excellence, influence business performance, and create lasting value for customers and employees through quality and continuous improvement."

How you'll make an impact

• Lead and develop the Quality and Continuous Improvement function including capability development and succession planning.
• Establish, maintain and continuously improve the Quality Management System and ensure compliance with standards and customer expectations.
• Act as the customer advocate by driving Voice of Customer processes and ensuring effective response to feedback and quality concerns.
• Manage audits, certifications, corrective actions and preventive actions across the Operating Unit.
• Drive data-driven quality performance, risk management and process excellence initiatives.
• Lead Continuous Improvement deployment using Lighthouse, Lean Six Sigma, Ochibo-Hiroi and Lessons Learned methodologies.
• Partner with R&D, Operations, Projects, Technology and Supply Chain teams to improve performance and customer satisfaction.
• Define, monitor and improve KPIs related to quality, customer satisfaction and operational excellence.

• University degree in Engineering, Quality, Operations Management or a related field.
• Solid experience in Quality Management, Continuous Improvement and operational leadership, preferably from an industry grade software organization
• Knowledge of ISO standards, quality systems, auditing and certification processes.
• Experience with Lean, Six Sigma, business process management and systematic problem solving.
• Strong leadership, stakeholder management and change management capabilities.
• Ability to influence across functions and drive engagement at all organizational levels.
• Strong analytical skills with experience in risk management and performance monitoring.

• Voice of Customer
• Systematic Problem Solving
• Risk Management
• Conflict Management
• Influencing
• Change Management
• Continuous Improvement & Process Management

• Collective agreement, occupational pension & possibility of salary exchange to pension (for ITP1 and ITP2)
• Group life insurance and additional insurances.
• Flex-time and shortening of working hours in time bank
• Hybrid work & allowances for setting up a workplace at home (in agreement with line manager)
• Health care and wellness allowance
• Health insurance incl. dental, spectacles & contact lenses allowance (employee pay 140 sek/month via salary deduction)
• Psychological support program
• Supplementary compensation for parental leave
• Various trainings and education supporting employee development
• Internal career possibilities both within Sweden and globally
• Employee Benefit Portal with thousands of discounts and perks