Field Service Technician Specialist Para-Professional
The opportunity
Field Service Engineer
Are you passionate about solving technical challenges and working directly with customers? As a Field Service Engineer, you will play a key role in supporting the installation, commissioning, testing, and troubleshooting of power and energy equipment. You will work closely with customers to ensure reliable operation, provide technical expertise, and build strong relationships that contribute to long-term success.
This role offers the opportunity to work independently, develop your technical expertise, and make a visible impact on customer satisfaction and business growth. You will collaborate with experienced professionals while continuously expanding your knowledge of products, systems, and customer applications.
How you'll make an impact
- Perform commissioning, installation, testing, and troubleshooting activities for customer equipment.
- Identify and resolve technical issues during startup and operational phases.
- Provide technical guidance and support to customers on products and solutions.
- Recommend equipment upgrades and improvements based on customer needs.
- Deliver training and knowledge transfer on equipment features and functionality.
- Support customers in resolving implementation and operational challenges.
- Build and maintain strong customer relationships to support future business opportunities.
- Ensure service activities are completed safely, efficiently, and according to quality standards.
- Prepare technical reports and service documentation as required.
- Collaborate with internal teams to deliver excellent customer experiences.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Experience in field service, commissioning, installation, or maintenance of industrial equipment.
- Strong troubleshooting and problem-solving skills.
- Ability to work independently with general supervision.
- Experience interacting directly with customers in a technical environment.
- Good communication and relationship-building skills.
- Ability to manage multiple priorities and deliver results in dynamic environments.
- Fluent English communication skills are preferred.
At Hitachi Energy, you will have the opportunity to grow your career while working on innovative technologies that support the energy transition. You will join a collaborative environment where safety, integrity, and customer focus are at the center of everything we do
Apply now
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at Hitachi Energy.