Field Service Technician
The Opportunity
At Hitachi Energy, our purpose is advancing a sustainable energy future for all. We are looking for a skilled and customer-focused Field Service Technician to join our team in Belgium. In this hands-on role, you will install, maintain, troubleshoot, and repair high-voltage electrical equipment at customer sites, ensuring our systems operate safely, reliably, and efficiently.
You will work closely with customers and internal teams to deliver high-quality field service, resolve technical issues, and support operational excellence across our installed base. This position is ideal for a technician with strong technical expertise, a passion for problem-solving, and the ability to thrive in dynamic field environments.
How You'll Make an Impact
- Perform installation, commissioning, and testing of Hitachi Energy equipment such as transformers, circuit breakers, and power grid components, following technical specifications and safety standards.
- Carry out routine preventive maintenance and inspections to ensure reliable performance and extend equipment lifecycle.
- Diagnose and troubleshoot complex electrical, mechanical, or software-related issues using specialized diagnostic tools.
- Execute corrective maintenance and emergency repairs promptly to minimize downtime and ensure customer continuity.
- Provide technical support and basic training to customers on equipment operation and maintenance.
- Prepare clear and accurate service reports documenting issues, repairs, parts used, and recommendations.
- Ensure full compliance with all safety standards, environmental guidelines, and company policies during all field activities.
- Maintain open communication with customers, engineering teams, sales, and management regarding service progress and technical concerns.
- Manage and maintain an organized inventory of tools, spare parts, and diagnostic equipment in the service vehicle.
- Participate in an on-call rotation to provide emergency support as needed.
Your Background
- Technical degree or diploma in Electrical Engineering, Electromechanical Engineering, or a related field.
- At least 2 years of experience as a Field Service Technician or similar role, ideally working with high-voltage equipment or within the power industry.
- Strong understanding of electrical circuits, power systems, and industrial control systems.
- Ability to diagnose and repair complex electrical and mechanical faults with confidence.
- Ability to read and interpret technical drawings, schematics, and service manuals.
- Valid driver's license and willingness to travel extensively across Belgium.
- Strong problem-solving skills and a customer-oriented mindset.
- Ability to work independently and collaboratively in demanding field conditions.
- Strong communication skills in Dutch or French, with good working knowledge of English.
- Knowledge of relevant safety standards; VCA certification is a plus.
- Proficiency with common computer applications (e.g., MS Office); experience with service management software is an advantage.
More About Us
We offer a comprehensive set of benefits designed to support your well-being, financial security, and career development. Depending on location and experience, benefits may include:
- Pension and insurance programs
- Tool of trade company car
- Flexible working arrangements where possible
- Training and development opportunities
- Additional leave programs aligned with local policies (32 days for Belgium and 40 days for Netherlands)
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
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