Field Service Technician

The Opportunity

At Hitachi Energy, our purpose is advancing a sustainable energy future for all. We are looking for a skilled and customer-focused Field Service Technician to join our team in Belgium. In this hands-on role, you will install, maintain, troubleshoot, and repair high-voltage electrical equipment at customer sites, ensuring our systems operate safely, reliably, and efficiently.

You will work closely with customers and internal teams to deliver high-quality field service, resolve technical issues, and support operational excellence across our installed base. This position is ideal for a technician with strong technical expertise, a passion for problem-solving, and the ability to thrive in dynamic field environments.

How You'll Make an Impact

• Perform installation, commissioning, and testing of Hitachi Energy equipment such as transformers, circuit breakers, and power grid components, following technical specifications and safety standards.
• Carry out routine preventive maintenance and inspections to ensure reliable performance and extend equipment lifecycle.
• Diagnose and troubleshoot complex electrical, mechanical, or software-related issues using specialized diagnostic tools.
• Execute corrective maintenance and emergency repairs promptly to minimize downtime and ensure customer continuity.
• Provide technical support and basic training to customers on equipment operation and maintenance.
• Prepare clear and accurate service reports documenting issues, repairs, parts used, and recommendations.
• Ensure full compliance with all safety standards, environmental guidelines, and company policies during all field activities.
• Maintain open communication with customers, engineering teams, sales, and management regarding service progress and technical concerns.
• Manage and maintain an organized inventory of tools, spare parts, and diagnostic equipment in the service vehicle.
• Participate in an on-call rotation to provide emergency support as needed.

• Technical degree or diploma in Electrical Engineering, Electromechanical Engineering, or a related field.
• At least 2 years of experience as a Field Service Technician or similar role, ideally working with high-voltage equipment or within the power industry.
• Strong understanding of electrical circuits, power systems, and industrial control systems.
• Ability to diagnose and repair complex electrical and mechanical faults with confidence.
• Ability to read and interpret technical drawings, schematics, and service manuals.
• Valid driver's license and willingness to travel extensively across Belgium.
• Strong problem-solving skills and a customer-oriented mindset.
• Ability to work independently and collaboratively in demanding field conditions.
• Strong communication skills in Dutch or French, with good working knowledge of English.
• Knowledge of relevant safety standards; VCA certification is a plus.
• Proficiency with common computer applications (e.g., MS Office); experience with service management software is an advantage.

• Pension and insurance programs
• Tool of trade company car
• Flexible working arrangements where possible
• Training and development opportunities
• Additional leave programs aligned with local policies (32 days for Belgium and 40 days for Netherlands)