Field Service Technician Class B
The opportunity
Power systems depend on reliable transformers, and your expertise can help keep them performing at their best.
Join Hitachi Energy as a Field Service Technician and become part of our growing Service organization supporting customers across the United States. From installation and commissioning to maintenance, repairs, upgrades, and life-cycle support, you'll work directly with critical transformer equipment while helping customers improve reliability and performance.
Reporting to the Regional Field Operation Manager, you'll combine hands-on technical expertise with a strong customer focus. You'll troubleshoot challenges, work from mechanical and electrical drawings, support transformer assembly and oil processing activities, and help ensure every service job is completed safely and professionally.
This is an opportunity for someone who enjoys being in the field, solving problems, working with customers, and seeing the direct impact of their work. With travel of up to 85%, you'll experience a variety of customer sites, equipment, and technical challenges while continuing to expand your transformer service expertise.
If you're ready to bring your skills to a collaborative team and help support the infrastructure that powers communities and industries, we'd like to hear from you.
How you'll make an impact
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- Deliver professional on-site and remote services, including installation, commissioning, maintenance, repairs, upgrades, retrofits, and equipment replacement.
- Read and work from electrical and mechanical drawings, technical manuals, and service instructions to complete assigned work.
- Perform transformer internal work, including bushing connections, lead clearance, tapping, crimping, taping, and contoured joints.
- Repair, re-gasket, assemble, and disassemble transformer equipment using appropriate mechanical tools and procedures.
- Operate and maintain Vacuum Oil Processors (VOPs) and oil-handling equipment with direction, including completing required processing logs.
- Coordinate resources, equipment, and spare parts needed to support field service jobs.
- Anticipate customer needs, deliver an outstanding service experience, and identify potential sales and business opportunities.
- Recommend product, process, and operational improvements that strengthen service quality and the customer experience.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your background
- Associate degree with at least 2 years of professional work experience, or high school diploma/GED with at least 5 years of professional work experience.
- Broad knowledge of transformer field service operations and transformer field testing.
- Strong knowledge of transformer installation and assembly, vacuum and oil processing, shell and/or core form transformer designs, and internal transformer components.
- Experience with Load Tap Changer (LTC) maintenance and repair and transformer tank welding is a plus.
- Class A CDL is a plus. A valid driver's license and the ability to travel up to 85% are required.
- Ability to work outdoors in varying weather conditions, lift and carry up to 50 pounds, climb ladders, and stand, stoop, bend, and walk for extended periods of up to 12 hours per day.
What We Offer
- Comprehensive Health Coverage - Medical, dental, vision, and prescription plans
- Retirement Savings - 401(k) with company match and additional contributions
- Paid Time Off - Flexible PTO, paid holidays
- Professional Growth - Tuition reimbursement and continuous learning programs
- Family Support - Parental leave, adoption assistance, and fertility benefits
More About Us
- At Hitachi Energy, you'll be part of a collaborative organization focused on advancing a sustainable energy future and delivering solutions that help customers strengthen the reliability and performance of their operations.
- Build your expertise through hands-on experience, continuous learning, and opportunities to work with experienced professionals across our Service organization.
- Grow your career while contributing to a culture where safety, integrity, collaboration, and personal accountability are central to how we work.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
- Professional Coaching
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at Hitachi Energy.