Field Service Engineering Entry Professional
The Opportunity
Join a dynamic and specialized aftersales team at our Zaragoza plant, a global leader in the manufacturing of power transformers.
As an Aftersales Engineer, you will be the technical and commercial point of contact for our customers, ensuring their satisfaction and loyalty. This role does not involve on-site repairs but focuses on expert advice and technical support, giving you a comprehensive view of our business.
To excel in this position, you will need strong technical knowledge, customer orientation, and analytical skills. You will learn by working closely with experienced professionals, contributing to continuous improvement projects and initiatives that drive operational excellence.
This is an opportunity to grow in an international environment, gain expertise in energy solutions, and develop key skills in aftersales management.
How you'll make an impact
- Manage technical and commercial aftersales inquiries.
- Analyze issues and propose effective solutions.
- Coordinate with internal teams to ensure timely responses.
- Prepare technical reports and documentation for customers.
- Participate in continuous improvement projects.
- Support the preparation of aftersales offers.
- Maintain clear communication with customers to ensure satisfaction.
- Contribute to process optimization initiatives.
Your background
- Degree in Electrical, Electronic, or similar Engineering.
- Initial experience in industrial or technical environments.
- Basic knowledge of power transformers and electrical systems.
- Strong communication skills and customer focus.
- Ability to analyze problems and provide solutions.
- Intermediate level of English (spoken and written).
More about us
We offer a holistic range of benefits to support your financial, physical, and mental well-being, as well as your personal development. We want you to truly thrive with us - at work and beyond.
For this role, depending on grade and experience, you may access benefits such as: Annual Incentive Plan, Flexible Working, Meal Allowance, Life Insurance, Medical Check-up, Psychological Assistance, Language Training, Coaching & Assessments.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at Hitachi Energy.