Field Service Engineer - Gas Insulated Switchgear (GIS)
The Opportunity
As a Field Service Engineer supporting Gas Insulated Switchgear (GIS), you work directly at customer substations and power facilities across the United States, providing technical support throughout all phases of project execution, including installation, commissioning, testing, acceptance, and handover. This is a US-based field service role focused on hands-on engineering work with High Voltage GIS equipment in active operating environments. You support multiple customer sites based on service demand, troubleshoot electrical and mechanical issues, and coordinate on-site activities to ensure safe and reliable operation of critical power infrastructure. Your work contributes to grid reliability, safety, and modernization across the US transmission and substation landscape, while offering broad exposure to GIS systems and customer-facing service work within the power industry.
How You'll Make an Impact
- Provide technical support throughout all phases of GIS project execution, including installation, commissioning, testing, acceptance, and handover
- Provide on-site supervision for the installation and commissioning of GIS substations
- Manage troubleshooting efforts involving field personnel and subcontractors
- Support and oversee contracted maintenance activities to ensure work is completed effectively
- Maintain detailed site documentation, including operational procedures, performance reports, test data, and equipment manuals
- Coordinate and communicate with internal teams, subcontractors, and customers to support smooth site execution
- Work closely with customers on-site to support service outcomes and satisfaction
- Ensure proper use and care of tools, equipment, vehicles, materials, and supplies at job sites
- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
- 2-5 years of proven experience in technical field service work.
- Technical diploma/degree in Electrical or Mechanical Engineering (or equivalent) preferred. Trade education and experience in Industrial Mechanic and Electrical fields will be considered.
- Strong mechanical and electrical skills.
- Experience leading crews on electrical projects.
- Ability to read and interpret contracts, specifications, and technical drawings.
- Proficient with MS Word, Excel, Outlook, SharePoint, and test equipment software.
- Able to travel up to 80%, including to Canada and Mexico.
- Valid US driver's license.
- Fluent in English.
More About Us
Working in Hitachi Energy's US High Voltage Service organization provides hands-on exposure to advanced GIS technology, complex field service environments, and collaboration with experienced professionals supporting the US power grid.
- Opportunities to work on innovative technologies that shape the future of energy
- A collaborative environment with experienced professionals across the US power industry
- Access to learning platforms and career development programs
- Competitive health and retirement benefits
- Paid leave and flexible work arrangements
Pay Transparency Statement (Massachusetts)
The salary range for this position is $81,700 - $102,100 per year. This range represents the pay that the Company reasonably and in good faith expects to offer for this position in Massachusetts. Actual compensation will be based on factors such as relevant experience, education, skills, and internal equity.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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