Factory Planning & Fulfillment Manager

The opportunity

Join us as a Planning & Fulfillment Manager and become a key driver of our operational success. In this highly visible leadership role, you will oversee and continuously enhance our end-to-end planning and fulfillment activities, translating customer demand into efficient and profitable execution. By connecting strategy with operations, you will lead planning processes, foster collaboration across the value chain, and ensure the optimal balance of service, inventory, capacity, and cost. Your expertise will help strengthen operational resilience, accelerate transformation initiatives, and support the achievement of our business and customer commitments.

How you'll make an impact

• Own and lead the factory Planning processes, starting from long-term Demand Planning, Sales Engineering & Operations Planning (SE&OP), Capacity Planning, Master Production Planning, Detailed Scheduling, Material Planning, and Sales & Operations Execution (S&OE) processes.
• Leading the local SE&OP process and aligning with Product Line Planning team, assess the factory's ability to support the long-term demand plan and ensure alignment between customer requirements, production capacity, material availability, inventory strategy, and financial objectives.

• Translate demand forecasts, customer orders, and project requirements into feasible supply, production, material, and delivery plans and constantly monitor forecast accuracy and backlog development.

• Managing short-, medium-, and long-term production and coordinating production and supply priorities and capacity, optimize the utilization of installed and manned capacity while maintaining operational flexibility and reliable customer delivery.

• Establish, monitor, and continuously improve the principal Planning & Fulfillment performance indicators (Customer On-Time Delivery, Schedule Adherence (Internal OTD), Delivery Total ThroughPut Time and TPT, Forecast Accuracy, Material Availability, Capacity Utilization, Inventory Turns, Supplier Delivery Performance) to provide real-time visibility of factory performance.

• Drive the deployment, adoption, and optimization of ERP (SAP 4/Hana), Advanced Planning and Scheduling, analytics, and digital supply chain solutions.

• Lead continuous improvement and operational excellence initiatives across planning, procurement, inventory, fulfillment, logistics processes.

• Lead, coach, and develop a high-performing Planning & Fulfillment organization, including planning, material management, operative purchasing, fulfillment, and logistics professionals.

Your background

• Degree in Engineering, Business Administration, Supply Chain Management, Operations Management or a related field. Master's Degree (MBA or Supply Chain specialization) preferred.
• Minimum 8-10 years of progressive experience in Supply Chain, Planning, Fulfillment, Production Planning, Logistics, or Operations Management.
• Minimum of 5 years of people leadership experience in Sales Engineering & Operations planning (preferably in an ETO business).
• Proficiency in ERP systems and supply chain management software; knowledge of Advanced Planning Tools (like Drummer or Cyberplan is a plus).
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making (Lean Manufacturing or Six Sigma certification is a plus).
• Strong communication skills with the ability to convey information effectively. Italian is Mandatory; Fluent in English.
• Demonstrated ability to lead and mentor teams, fostering a culture of continuous improvement and learning.
• Experience in transformers or electrical equipment is a plus but not mandatory.

More about us:

Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs).

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Client-provided location(s): Lugano, Switzerland

Job ID: Hitachi_Energy-JID3-217401

Employment Type: FULL_TIME

Posted: 2026-09-22T19:15:36