Engineering Sales & Post-Sale Consulting Senior Professional
2 days ago• Chennai, India
Krakow, Poland
The Opportunity
Join Hitachi Energy as a Wireless Application Engineer and become a key technical expert supporting system integrators and utility customers with our advanced wireless solutions. In this role, you will work on cutting-edge communication technologies, providing hands-on technical support, troubleshooting, and product demonstrations. You will collaborate with regional teams and customers to ensure seamless integration and optimal performance of wireless systems, while contributing to innovation and continuous improvement in utility communication infrastructure.
How You Will Make an Impact
- Provide technical support for system integrators and utility customers using Hitachi Energy Wireless Solutions
- Debug, resolve, and reproduce critical issues to ensure optimal customer experience
- Support integration and launch of new products at customer sites
- Prepare and configure devices for demonstrations, diagnostics, and application evaluations
- Perform remote and onsite service work, including equipment assessment and field upgrades
- Utilize Customer Resolution Management tools to track and escalate product issues
- Collaborate with developers, QA, and product management to improve solutions
- Participate in industry events, trade shows, and technical conferences to represent the organization
Your Background
- BSc or MSc degree in Telecommunications, Computer Science, Electronics, or a related field
- 3+ years of experience in customer support and testing of network protocols/telecommunication systems
- Strong knowledge of Wi-Fi standards, broadband applications, and host stack protocols (IPv4/IPv6/TCP/UDP)
- Advanced Linux skills and familiarity with database solutions (MySQL, Oracle)
- Excellent communication and interpersonal skills with a collaborative mindset
- Preferred: Experience with 4G/5G technologies, 3GPP specs, field testing, and debugging tools (Wireshark, QXDM)
- Familiarity with VMware setup and CRM tools for customer support is a plus
- Fluent in English; additional languages are an advantage
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Client-provided location(s): Chennai, India, Krakow, Poland
Job ID: Hitachi_Energy-JID3-166280
Employment Type: FULL_TIME
Posted: 2025-11-19T23:35:08
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
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