Business Process Owner-PT , India

The Opportunity

Develop, maintain, control, audit and analyze a wide variety of business processes and information systems. Continuous business improvements along cross functional disciplines. Formulate and define scope and objectives and develop solutions to complex problems involving applications, business analysis and improvement activities. Devise and implement measures to improve operations & quality and increase customer satisfaction.

How you'll make an impact

• Coordinate business functional leads and domain experts for front-end, engineering, production, planning & fulfillment, execution, supply chain and controlling.
• Support BU domain experts/GRL on global program implementation locally to follow the BU specified global processes and solutions / harmonize the way business is conducted.
• Be the single point of contact for any global BU IS related programs. (SPEX, MES/ECS, Celonis, Configurator, Service, Operation, Engineering etc).
• Also take the project leader role at country level to implementation SAP S4 HANA (REIWA), SPEX as well as help business for identifying the proper local business resources on the BU programs.
• Prepare, implement, and improve order configuration and engineering investigation, evaluation, recommendation to support the business processes and their implementation. Alignment of sales configuration tools, engineering tools and SAP backend.
• Prepare future requirements for business engineering, marketing & sales and manufacturing changes.
• Design and implement cost-effective business processes using information systems-based solutions to business problems. Develop, prepare and implement processes that ensure reduced cycle time, reduced overhead and improve overall process efficiency. Preparation of flowcharts, diagrams, analysis and specifications.
• Investigate / prioritize business requirements to define scope and objectives of the projects and prepare schedules, limitations time and desired results.
• Coordinate with Global/Country/Local IT manager on budget and demand planning process for the local units.
• Troubleshoot, analyze and resolve complex problems, and develop and implement measures to prevent recurrence along with devising modifications and recommend ways to improve.
• Maintain, or provide guidance for maintenance of a wide variety of systems. Provide support; ensure accuracy of information and responsiveness to customers (internal & external requirements).
• Lead and coordinate the work of less experienced staff and provide training and support to business process owners.
• Coordination with GBS for their activities supporting business. Roll out of Global Application/Tools, SAP project (REIWA) at Country level
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

• Diploma 10+/bachelor's degree 5+ years of experience in Business, Finance, Information Systems, or related fields.
• Knowledge of SAP (S4 Hana) - SD, PP, MM, PS, FICO, MS Office- MS EXCEL, Word, MS Project, Power Point, Visio, PowerBI, Digitalization Project etc.
• Requires broad knowledge of manufacturing operations, information systems, quotation tools, engineering, sales, marketing, Service. and their application and ability to influence decisions and cost-effectively provide cross functional support is desirable.
• Requires strong analytical skills, initiative, and ingenuity to solve complex problems and implement remedial measures.
• Requires strong communications skills to discuss and negotiate resolution of controversial issues. Errors may result in delays, rework, and adversely impact customer relations.
• Ability to organize & prioritize to meet the specifications and deadlines.
• A collaborative, solutions-oriented approach, and strong communication skills
• Ability to adapt and manage fast-paced environment and ability to change direction when priorities, deadlines etc. shift
• Team player, analytical mindset and the ability to motivate others as well as continuous change & learning
• Good command of written and spoken English & Turkish
• Proficiency in both spoken & written English language is required