Fast Track Sales Specialist

Job Description

Overview:

To help drive forward the growth of our Fast Track Telesales Division by providing instant sales support to our customers looking for stand-alone and like for like replacement items:

• Intra Oral X-Rays
• Phosphor Plate Systems
• Compressors
• Suction Pumps
• Autoclaves
• Washer Disinfectors
• Microscopes

•To support FSC's/ESS's/CSS's in closing equipment lead opportunities.

• Generating larger lead opportunities for our Equipment Sales Specialists
• To close equipment lead opportunities from various customer touch points across the business

Job Responsibilities:

The role holder will be expected to be responsible for the following:

• This position interfaces with customers via inbound calls, outbound calls and electronically.
• The ability to discuss customer requirements through a good product knowledge.
• Advise on the pros and cons of various solutions.
• Establish a quotation on Salesforce, the Henry Schein CRM.
• Follow up on the quotation to close the sale.
• With the signed order co-ordinate all financial aspects of the equipment sale and ensure all related paperwork is completed in line with company policies and customer requirements.
• Book installation appointments using the Henry Schein Technical Service diary mechanism.
• Transfer order onto Henry Schein ERP system which is JDE.
• Achieve and exceed Sales, Gross Profit and Lost Call targets as set by the Line Manager. (KPIs)
• Achieve a high level of accuracy on all orders, Upsell and cross sell using Henry Schein's catalogue of value-added services and products.
• Log all contact with customers in CRM accurately. Create and assign cases, tasks and leads / opportunities to relevant departments for action. Ensure customer records are kept up to date with an accurate description of pertinent information such as individual surgeries, buying procedures, contacts and expenditure.
• Work collaboratively with the Field Team as and when required to succeed in winning and growing accounts.
• Ensure that all communication to customers both written and verbal maintains a high standard both in presentation and content.
• Participate in special projects and perform other duties as required.
• Collaboratively, liaise with internal departments, field teams, manufacturers and external agencies to obtain information to help customers or enhance your knowledge.
• Do you best every day, shine bright, communicate your ideas, be an enthusiastic team player and share best practices.

This role is extremely varied; therefore, the job description is not exhaustive and the role holder will be required to participate in other duties as required by the business.

Job Skills & Experience Required:

To succeed in this role, you will need the following:

Qualifications:

• Degree (desirable but not essential)
• Would be required to study and pass The BDIA Certificate: Introduction to Dentistry

Skill & Experience:

• Minimum one year's sales experience, preferably within the dental environment.
• Proven sales success.
• Ability to work on a CRM and ERP system
• Good remote / video conferencing sales, presentation skills
• Good organizational and prioritizing ability.
• Great communication skills and able to write professional correspondence

Person Specification:

We believe the type of person best suited to this role will be:

• Self-motivated, with high energy and an engaging level of enthusiasm as the role is sales result driven.
• The ability to work autonomously but also as part of a team.
• High level of integrity and a strong work ethic.
• Determined but flexible approach
• Excellent organisational skills.
• Proven attention to detail and accuracy essential.
• Exude a team ethos, whilst operating as an individual

Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.

Client-provided location(s): Chatham, United Kingdom

Job ID: Henry_Schein-R132370

Employment Type: FULL_TIME

Posted: 2026-02-09T18:39:30