CA Regulatory & Customs Specialist

Regulatory & Customs Specialist (Contract - 12 Months)

Niagara-on-the-Lake, Ontario

Hybrid

Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology

Our 900+ Team Schein Members in Canada work together to support dental and medical practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our Corporate Mission to life:

"To help our customers be more successful, so they can focus on delivering the best quality care."

WHY US

You will enjoy a compensation package including salary and single, health benefit plan. We will also provide you with the opportunity to engage and participate in a variety of team perks, corporate and wellness initiatives. We are a company focused on individual talent development and success, in addition to your well-being.

WHAT YOU WILL DO

• Ensure regulatory and quality compliance with Health Canada, FDA, CBSA, and other governing bodies
• Investigate and close product recalls and corporate brand complaints, including required reporting
• Support ISO audits and maintain regulatory procedures and documentation
• Assist with product and establishment licensing and regulatory research for imports/exports
• Prepare export documentation and ensure accuracy of international shipping records
• Manage customs processes, including Smartborder, CERS, and coordination with brokers and agencies
• Maintain import/export records, manuals, and compliance with CUSMA and CBSA requirements
• Collaborate with vendors, customs brokers, and regulatory authorities to resolve shipment and documentation issues
• Provide training and guidance on regulatory, customs, and transportation of dangerous goods requirements

WHAT YOU BRING

• Post-secondary education in science, business, or a related field
• Minimum 3 years of experience in regulatory, quality, and customs within healthcare distribution
• Strong knowledge of import/export regulations and compliance requirements
• Proficiency in MS Office and regulatory systems
• High attention to detail with strong analytical and problem-solving skills
• Excellent communication and customer service skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Your favourite words are: Compliance, Accuracy, Regulatory, Quality, Customs, Documentation, Analysis, Detail-Oriented, Deadlines, Collaboration.

*This position is based in our Niagara-on-the-Lake, Corporate Office and is available for a HYBRID working arrangement.

Compensation: The posted range for this position is $49,000 - $60,000, which is the expected salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining pay within the posted range including education, prior experience, training, skills, certifications, location/labour market, internal equity, etc.

Vacancy Status: This posting is for an existing, available vacancy covering for an LOA.

WHAT DOES INCLUSION MEAN AT HENRY SCHEIN

INCLUSION at Henry Schein means valuing you for who you are. It is paramount to unleashing the power of diversity. Inclusion ensures you feel a sense of belonging, empowers you to share insights and ideas, and fosters collaboration with your colleagues. Together, we contribute to Henry Schein's success.

At Henry Schein, we believe that an integrated approach to inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse talent, supporting our marketplace, and continuing our commitment to Society.

Are you ready to join our collaborative, customer-centric environment? We'd love to meet you! #JoinOurTeam #iamteamschein #HenryScheinCareers

Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources.

Client-provided location(s): Welland, Canada

Job ID: Henry_Schein-R133146

Employment Type: FULL_TIME

Posted: 2026-03-27T18:58:25