Accounts Receivable Officer (12 month contract)
At Henry Schein, our culture, and our people (Team Schein Members) are at the core of our business, and we are enormously proud that we have been certified a Great Place to Work® for the 6th consecutive year.
In Australia Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.
The Accounts Receivable Supervisor has a key role within the Finance Department. The Accounts Receivable Supervisor will work closely with the Accounts Receivable Manager in guiding & mentoring the collections team to improve operational efficiency & effectiveness and optimize performance.
Reporting directly to the Accounts Receivable Manager, this position involves cultivating and sustaining relationships with sales teams, business operations, and key customers. The Accounts Receivable Supervisor will lead a team of collection officers, overseeing day-to-day operations, providing leadership, mentoring, assisting with recruitment, and managing escalations within the Retail collection team.
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This position requires a proactive approach to credit management, strong interpersonal skills, and problem-solving skills aimed at rectifying operational is sues impacting the credit team, and improving overall efficiency and customer satisfaction. The successful candidate will play a significant role in achieving financial goals and maintaining positive relationships with stakeholders.
Key Responsibilities Include:
- Ensure timely contact with customers to secure commitment for invoice payments in accordance with agreed terms.
- Oversee the efficient processing of all received payments, adhering to the organization's accounting policies.
- Engage with customers via telephone/email to identify reasons for overdue payments, facilitating resolution.
- Document conversations with customers to maintain accurate records and contribute to the reduction of aged debt for Henry Schein.
- Provide leadership in working with IT and other business functions to resolve day to day system & process issues that impact operational deliverables.
- Collaborate closely with the Accounts Receivable Manager on Accounts Receivable projects to enhance outcomes for both customers and Henry Schein team members.
What benefits can I enjoy?
- Free onsite parking and gym
- Access to discounts on dental products and other retail products and services
- Access to health and wellness programs, and support services
- Opportunities for professional development, training, and career progression
- Reward & recognition programs, plus many more benefits
Here are some of the reasons our TSM's believe Henry Schein is a Great Place to Work;
"The culture at the company is exceptional and not like anywhere else I have ever worked. No matter the individual's role or level in the business, they are approachable, and management is open and friendly. There is a complete family feeling about the business and I really love working here as well as being proud of what the business is doing."
"The caring, inclusive culture outshines others in the industry"
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion