Key Account Manager - E-COMMERCE

Griffith Foods is the caring, creative product development partner helping food companies meet the evolving needs of consumers while sustaining the planet. As a family business founded in 1919 and headquartered in Alsip, Illinois USA, Griffith Foods is known for true, collaborative innovation guided by their Purpose of "We Blend Care and Creativity to Nourish the World". The company's product capabilities range from seasonings and marinades to coating systems and sauces that are better for people and better for the planet. For more information, visit www.griffithfoods.com.

Major duties & Responsibilities:

▪ Develop and execute e-commerce strategies to drive sales and profitability.
▪ Manage and optimize digital platforms, listings, inventory, and fulfillment processes.
▪ Collaborate cross-functionally with Marketing, Sales, Operations, and Logistics to align e-commerce with brand goals.
▪ Lead digital marketing campaigns (SEO, SEM, social, email) and channel promotions to boost traffic and conversion.
▪ Track key metrics, prepare reports, and recommend data-driven improvements.

Knowledge and Experience:

▪ Bachelor's degree in Business, Marketing, E-commerce, or related field.
▪ 5+ years in e-commerce sales/account management, preferably within the CPG or retail industry.
▪ Strong knowledge of e-commerce platforms (Amazon, Shopify, Mercado Libre), digital sales processes, online merchandising, and performance metrics (CR, AOV, ROAS, CAC, CLV). Skilled in managing product listings, pricing strategies, promotions, and fulfillment processes to maximize growth and profitability.
▪ Fully bilingual.