Sr. Microsoft 365 Business Systems Analyst
JOB DESCRIPTION
Why GMF Technology?
Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.
Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Detroit, MI or Arlington (AOC1), TX office.
Please note: We are unable to provide any type of sponsorship for this position currently.
RESPONSIBILITIES
About The Role:
The Senior Microsoft 365 Business System Analyst is a senior technical specialist responsible for architecting, governing, and optimizing Microsoft 365 solutions at enterprise scale, including work involving low‑code and no‑code development within the Power Platform. The successful candidate will combine deep knowledge of Microsoft 365 with experience creating business applications, automations, and workflows that support organizational needs.
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This role works closely with Project Managers, Product Owners, and Lead Engineers to gather requirements, design practical business solutions, and support enterprise migrations. The Senior Analyst leads solution implementations, guides platform governance, and serves as an escalation point for Microsoft 365 and Power Platform services. The role operates with significant autonomy, turning business needs into effective technical solutions while mentoring team members and promoting best practices.
Infrastructure Design & Architecture
- Architect and govern enterprise-scale Microsoft 365 solutions across Azure, SharePoint Online, Teams, OneDrive, Entra ID, Power Platform, Copilot Studio, and Nintex
- Work closely with business stakeholders to understand requirements and translate them into technical specifications
- Partner with IT and other external workgroups for the integration of applications that support M365 solutions
- Own technical standards, governance models, and reference architectures
- Design and maintain advanced PowerShell automation and ALM frameworks
- Lead complex Power Platform and Copilot Studio solution implementations
- Expertise in creating Canvas Apps, Model-Driven Apps, and working with Dataverse, SharePoint, Power Automate, Copilot Studio, Nintex automation cloud, and Nintex forms
- Serve as highest-level escalation point for complex platform issues
- Provide direction to and mentor team members
- Continued self-led training on upcoming trends and changes pertaining to M365 products
- Partner with security, architecture, and enterprise platform teams
- Adhere to best practices in coding, testing, and deployment
- Available for On-Call and after-hour tasks
QUALIFICATIONS
What Makes You A Dream Candidate?
Knowledge and Skills
- Expert knowledge of Microsoft 365 architecture and governance
- Deep knowledge of information technology systems, infrastructure and operations
- Deep understanding of cloud computing technologies, business drivers and emerging computing trends
- Advanced Power Platform and automation expertise
- Advanced knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs
- Advanced knowledge of enterprise platforms and operating systems as well as knowledge of key business functions and processes
- Solid understanding of Agile development, Scrum and Application Lifecycle Management
- Expert PowerShell scripting and automation
- Strong architectural and analytical skills
- Proven experience with Canvas Apps and Model-Driven Apps development
- Experience with Power Platform COE Kit and administration
- Expertise with Microsoft Dataverse, SharePoint integration, Power Automate, and Copilot Studio
- Expertise with ALM (Application Lifecycle Management) in Power Platform
Experience and Education
- High School Diploma or equivalent Required
- Bachelor's Degree in related field or equivalent work or military experience preferred
- 3-5 years of experience in an IT environment and respective business area in analyzing and implementing applications systems
- 3-5 years experience in implementing, configuring, customizing, administering, and troubleshooting M365 applications
- Expertise in articulating the business drives and architectural approach/trade-offs during discussions for solution buy-in at various levels and gain consensus
- Expertise in driving new infrastructure technologies from proof-of-concepts to full production implementation
- Expertise in driving cloud migration and strategy initiatives
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
#LI-DW1 #LI-Hybrid #GMFjobs
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Mental Health Benefits
- Fitness Subsidies
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Happy Hours
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
Diversity and Inclusion
- Unconscious Bias Training
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at GM Financial.