Sr Claims Business Analyst - General Motors Insurance

JOB DESCRIPTION

Why General Motors Insurance?

At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial.

This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience.

GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers.

This position will be posted until filled.

Within defined guidelines and framework, the Sr Claims Business Analyst - General Motors Insurance will work on business planning, process and projects of varying size and complexity. This role is responsible for supporting opportunities for improvement that align with the strategic initiatives of General Motors Insurance. The Sr Claims Business Analyst will assist in the creation and documentation of claims processes that deliver desired results. This role will also participate in projects of varying size where they will define scope, drive business alignment, and document requirements.

About the role

• Assist in benefit analysis and defining ROI
• Define business objectives and goals
• Identify and document stakeholders and organization impacts
• Perform gap analysis to determine potential solutions
• Gather business needs
• Facilitate the gathering of requirements
• Provide input and direction to partners assisting with solution design
• Identify and manage existing and emerging risks that stem from business activities and the job role
• Create and edit claims workflows and processes

RESPONSIBILITIES

What makes you a dream candidate?

• Knowledge and understanding of the auto claims process preferred
• Professional business analyst experience, including; planning, eliciting, analyzing, validating, documenting and communicating requirements
• Experience working in an agile environment
• P&C industry experience a plus
• Experience working as an auto claims adjuster or appraiser a plus

QUALIFICATIONS

Experience

• Bachelor's Degree in related field required
• 4+ years professional business analysis experience required
• 2+ years working in an agile environment preferred

Licenses/Certifications

• IIBA certification preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: 100% remote

#LI-remote #LI-CH1 #gmfjobs

The base salary for this role is $94,000 to $174,000.

At GM Financial, we strive for transparency and in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience and education.

This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.

Client-provided location(s): Flexible / Remote, Gunnison, CO

Job ID: GM_Financial-1231

Employment Type: FULL_TIME

Posted: 2025-11-05T19:19:30