IT Program Manager

JOB DESCRIPTION

Why GMF Technology?

Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

RESPONSIBILITIES

About The Role:

GM Financial is set to change the auto finance industry and is leading the path with embarking on tech modernization - we have a startup mindset, preserve our small company culture, in a public company environment with financial stability and intense growth over a decade long history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion and zero friction very seriously. We believe as the auto finance market leader we are in the driver seat to lead us in the GM EV mission to change the world. We are building global platforms, LAT-AM, Europe, China - our high performing talent needs a high performing leader. GMF is comprised of over 10,000 team members globally. Join our fin-tech culture within a Blue-Chip company where we are changing the way we use technology to support our customer and business. We are seeking a highly skilled and experienced Technical Program Manager to join our Tech Standards & Enterprise Reusable Services capability to drive standardization and promote reuse as part of our NorthStar architecture. As a Technical Program Manager, you will play a critical role in driving and managing strategic technology initiatives related to architecture. Your expertise in program management, development practices, enterprise architecture, and financial services combined with a sound set of technical skills will be instrumental in ensuring the successful execution of complex projects and initiatives. We want a visionary leader to accelerate our transformation journey! If this excites you then we want, you!

• Communicate up and down the stack, interacting with executives, engineers and architects, business groups and shared services
• Lead the tech standardization efforts to streamline technology and tools needed to support business need
• Support building the reusable services backlog and help to execute development activities
• Build and develop effective relationships with different product teams to find opportunities for reuse and promote usage of reusable services
• Create an effective lifecycle process for enterprise reusable services and tech standards and think out of the box to deliver more with less resources
• Help document and conduct presentations for technical, business and leadership audiences to promote reusable services and enforce tech standards
• Lead the enterprise reusable services group planning activities across goals, KRs, KPIs etc.
• Assist with change management activities for the team and beyond
• Help design and implement workflows and other automations using low-code tools
• Champion the financials of the tech standards & reusable team, yearly budget, and ongoing financial planning
• Foster a culture of continuous improvement by identifying opportunities for process enhancements and driving operational efficiency within the program

• Experience in managing software development teams using a variety of programming languages and technologies
• Excellent communication, presentation and interpersonal skills to collaborate with different levels of hierarchy
• Strong understanding of software development practices and architecture patterns & principles
• Solid 10+ years of background in application development using Java/.Net as a developer/technical lead or architect
• Experience in managing teams/programs utilizing microservices and event driven architecture
• Strong experience in managing REST API development and onboarding different consumers internally and external
• Substantial experience with cloud-related concepts & technologies, preferably Azure
• Excellent project management skills, including the ability to create and manage program plans, budgets, and resources effectively
• Strong leadership and influencing skills, with the ability to drive consensus and manage stakeholders at all levels
• Ability to Identify and understand technical dependencies between initiatives
• Ability to work independently and as part of a team

• 7-10 years of experience in technology leadership roles required
• 3-5 years of experience as a technical program management or development manager required
• Financial services industry experience preferred
• High School Diploma or equivalent required
• Bachelor's Degree in related field or additional equivalent work or military experience preferred
• Licenses and Certifications
• PMP certification preferred
• Scrum Master Certification preferred