IAM Assurance & Enablement Analyst III

JOB DESCRIPTION

Why GMF Technology?

Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

RESPONSIBILITIES

About The Role:

The IAM Assurance & Enablement Analyst III role is responsible for supporting enterprise-wide identity and access management (IAM) standards through proactive enablement, exception oversight, and operational alignment. This position contributes to the delivery of scalable IAM solutions by ensuring visibility into identity lifecycle processes, managing exceptions, and collaborating across teams to drive consistent implementation of IAM practices. This role reports to the IAM Assurance & Enablement Manager.

• Continuous Monitoring & Dashboards
• Support efforts to monitor Joiner, Mover, Leaver (JML) processes and develop dashboards that provide visibility into IAM posture and risk indicators
• Define and evolve IAM standards in alignment with cyber and enterprise policies
• Enforce compliance for non-compliant applications and ensure consistent application of IAM patterns (e.g., AD, CyberArk, Okta, SailPoint)
• Assist with risk exceptions ensuring proper documentation, tracking, and resolution
• Support the IAM Delegate Program, fostering cross-team alignment and enabling effective delegation of IAM responsibilities
• Access Review Oversight
• Partner with IAM Product, Engineering, Operations, Support, and Integration teams to ensure seamless onboarding, enablement, and delivery of IAM services
• Effectively communicate current status of all projects, problems and issues to the department manager and AVP
• Assist in the support of activities in the areas of oversight, quality control and continuous monitoring of information to resolve issues preventing the optimal delivery of IAM
• Assist in compliance assessments and initiate corrective action(s) as needed

• Proven experience in IAM, cybersecurity, or IT risk management
• Strong understanding of IAM technologies and patterns (e.g., Okta, SailPoint, AD, CyberArk)
• Experience with dashboard creation and data visualization tools
• Familiarity with compliance frameworks and exception handling
• Proven experience with:
  • IAM provisioning and governance (e.g., AD, Okta, SailPoint, CyberArk)
  • IAM architecture and role design in multi-account environments (e.g., AWS IAM roles via Account Vending Machine)
  • SOX compliance and risk mitigation related to access controls
  • Leading cross-functional IAM initiatives and managing backlogs through platforms like ServiceNow
• Familiarity with:
  • SSO and MFA implementations
  • Machine-to-machine access patterns
  • IAM rules of engagement and onboarding protocols
• Advanced understanding of IT Service Management (ITSM) best practices and processes
• High-level understanding of technology infrastructure, security concepts and platforms
• Demonstrated success in project management
• Knowledge and stay abreast on the latest security and privacy legislation, regulations, advisories, alerts and vulnerabilities
• Knowledge of ServiceNow platform
• Exposure to CI/CD (Continuous improvement/continuous delivery (Agile/Scrum/ITIL)
• Exposure to cloud applications
• Strategic thinker with strong analytical, problem-solving, and decision-making abilities; resourceful in recognizing opportunities and identifying alternatives
• Effective communicator-quick, clear, concise, and impactful in both verbal and written formats; fosters open communication, listens actively, and writes effectively
• Innovative and creative, approaching challenges with an open mind and generating new ideas and methods; maximizes potential to improve processes
• Proficient in technical writing and documentation tools, including Visio and Microsoft Office Suite
• Highly detail-oriented, fast learner, and self-starter with strong data reconciliation capabilities

• 4-6 years of experience in IT Security, information systems, audit or risk and compliance role required
• Experience in data analytics preferred
• High School Diploma or equivalent required
• Bachelor's Degree in related field or equivalent experience preferred
• Professional certifications such as CISA, CIPT, CGEIT, Six Sigma preferred