Commercial Vehicle Account Manager

JOB DESCRIPTION

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters

RESPONSIBILITIES

About the role:

The GM Financial Commercial Vehicle Account Manager is responsible for service and support of all GM franchised dealers and Commercial Vehicle Lending (CVL) products. This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and GM Financial. This team member`s overall responsibility will be to develop dealer relationships that generate contracts according to GM Financial CVL's established credit risk and profitability models.

In this role you will:

• Demonstrate the value proposition of GM Financial to assist the dealer to sell incremental new and used commercial vehicles.
• Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives.
• Support, market, and be subject matter experts in all GM Financial CVL products.
• Maintain effective communication with dealers, internal partners, and factory counterparts.
• Participate in end-user joint contacts with dealership and/or factory representatives.
• Develop business plans to align with corporate goals.
• Attend all pertinent industry events and trade shows.
• Achieve Field Commercial DRM key performance criteria.
• Analyze dealer-specific data using reporting tools and take appropriate action.
• Assist in any funding issues that arise and be responsible for collection of monies owed to GM Financial.
• B2B Sales Presentations

• Advanced knowledge of Salesforce.com.
• Extensive knowledge of accounting, financial statement analysis, cash flow and dealer workout.
• Knowledge of company policies and procedures.
• Knowledge of credit underwriting.
• Knowledge of dealership, fleet/commercial and indirect auto finance industry operations.
• Knowledge of reporting and analytics.
• Understanding of commercial lending with emphasis in captive automotive dealership financing.
• Understanding of dealer operations.
• Ability to interface with all levels of management.
• Ability to make sound business decisions based on policies and procedures.
• Able to meet deadlines.
• Detailed oriented and capable of managing multiple opportunities simultaneously.
• Excellent analytical skills.
• Excellent customer service skills.
• Excellent oral/written communication and interpersonal skills.
• Excellent persuasive communication and presentation skills.
• Must be self-motivated and able to work independently.
• Project management skills.
• Team player with strong leadership and motivational skills

• Occasional overtime or split shifts may be required.
• Travel will be required
• Subject to stressful situations.
• 0-2 years commercial vehicle experience or prior credit underwriting experience Pref
• 2-3 years of successful sales experience Pref
• Bachelor's Degree in Business or related field, or equivalent work experience Required