BI Systems Administrator

JOB DESCRIPTION

Why GMF Technology?

Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

We're looking for a Power BI Administrator II to support and enhance our business intelligence tools and reporting systems. In this role, you'll manage Power BI configurations, provide developer support, and ensure smooth day-to-day operations-including on-call support. You'll work closely with internal teams to understand business needs, propose solutions, and ensure they're effectively delivered. This role offers hands-on experience with tool administration, data mapping, ETL, and report development in a collaborative, fast-paced environment.

Please note- we are unable to provide any type of visa sponsorship now or in the future for this position.

RESPONSIBILITIES

Key Responsibilities:

• Administer and maintain BI applications across development, test, production, and disaster recovery environments.
• Ensure system stability, performance, and timely resolution of production issues-including on-call support.
• Manage BI system upgrades, implementations, licensing, and security in collaboration with internal and external teams.
• Create and maintain documentation for project plans, requirements, testing, and change requests.
• Provide regular updates and metrics to the BI Solutions Manager on project progress and system health.
• Communicate production issue status clearly to business users and BI team members.
• Serve as a backup administrator and coordinate with team members to ensure consistent support.
• Deliver training and technical guidance to super-users and content developers.
• Define and document best practices, standards, and processes for BI tool usage and administration.
• Research and recommend system improvements and new functionality to enhance BI capabilities.

• Bachelor's Degree in related field preferred or equivalent work experience required
• 2-4 years experience designing, developing, and administering Business Intelligence applications including maintenance and support activities, performance monitoring, tuning, upgrading versions, software configuration, business continuity and disaster recovery planning and general IT processes such as Change Management, Configuration Management, Problem Resolution, and Incident Tracking required
• 2-4 years of experience with report development, data models and administration processes in an enterprise BI reporting tool required
• 2-4 years of experience with database software (Oracle, SQL Server, Informatica, etc.) as well as relational and OLAP database designs required
• Experience with report development, data modeling, and administration processes in Power BI preferred
• Experience with Power BI administration performing system monitoring, log analysis, performance analysis, performance tuning and capacity planning
• Experience with data bricks preferred
• Bilingual with proficiency in Spanish and Portuguese preferred.