AVP SRE and Cloud Solutions

JOB DESCRIPTION

Why GM Financial Technology?

Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

RESPONSIBILITIES

About The Role:

The AVP, SRE & DevSecOps leads efforts to improve the reliability, security, and operational excellence of systems and applications across the Digital organization. This role is responsible for driving the adoption of observability, security automation, infrastructure automation, cloud engineering, and CI/CD practices. You will define and execute the strategy for these capabilities, partnering closely with product and engineering teams. You will establish meaningful KPIs, improve visibility into system health and performance, and proactively identify and mitigate operational risks. Working closely with product teams, you will understand business and technology needs and implement solutions that enhance application reliability, availability, and delivery speed.

• Lead initiatives that improve the reliability, availability, scalability, performance, and operational efficiency of systems and applications across the Digital organization.
• Define and execute the SRE and DevSecOps strategy, driving the adoption of observability, security automation, infrastructure automation, cloud engineering, and CI/CD practices to improve service quality and delivery speed.
• Establish proactive monitoring and risk management practices that identify reliability issues early and reduce service disruptions and downtime.
• Lead and develop a team of SRE, DevSecOps, and Cloud engineers by setting clear goals, providing coaching, and building a culture of accountability, automation, and continuous improvement.
• Define and track KPIs for system health, availability, performance, and delivery effectiveness, providing actionable insights that drive continuous improvement and informed decision-making.
• Partner with product and engineering teams to embed reliability, security, and operational excellence into application design, development, and support processes.
• Build strong partnerships across product, engineering, and business teams to align priorities, influence decisions, and drive initiatives that deliver measurable business value.
• Foster collaboration, communicate strategy and results to senior leaders.
• Lead teams through influence, trust, and effective problem solving.
• Perform other duties as assigned
• Conform with all company policies and procedures

• Experience leading Site Reliability Engineering (SRE), DevSecOps, cloud operations, or related engineering teams.
• Experience with observability, application performance monitoring (APM), incident management, and operational support practices.
• Experience implementing CI/CD pipelines, DevOps automation, test automation, and modern software delivery practices.
• Strong knowledge of cloud platforms, infrastructure automation, and engineering best practices that improve reliability, scalability, and security.
• Experience leading, coaching, and mentoring Agile Scrum teams and fostering a culture of continuous improvement.
• Strong communication, collaboration, and influencing skills, with the ability to build partnerships, present to senior leaders, and drive business outcomes across teams.
• Hands-on experience with Azure cloud services, Terraform, Kubernetes, Azure networking, and cloud security practices.
• Must be able to deal with stressful office conditions while troubleshooting problems.

• 7-10 years IT industry experience (Req)
• 3-5 years technical leadership in large enterprises (Req)
• 2-4 years early career experience as a software developer (Req)
• experience in financial services industry (Pref)
• High School Diploma Required
• Associate Degree
• Bachelor's Degree in Computer Science or equivalent work experience Required
• Master's Degree