JOB DESCRIPTION
Why GM Financial Technology?
GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization - we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history.
We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.
We are building global platforms, in LATAM, Europe, China, U.S. and Canada - and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers, and business.
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RESPONSIBILITIES
About the Role:
The AVP Salesforce Platform of International Operations (IO) will be responsible for leading, developing and monitoring all aspects of GM Financial's Salesforce.com (SFDC) platform from a technical aspect. You will be responsible for the architectural design associated with the Salesforce platform. This leader will manage a team of technically skilled individuals who develop code-based solutions within Salesforce's cloud-based platform such the code-based solution is required, because the platform does not provide out of the box administrative level functionality to meet business requirements.
In this role you will:
- Function as Salesforce.com (SFDC) Technical Architect/Administrator/Developer
- Create tools, products or enhancements to increase efficiency, profitability and volume of current company programs
- Implement projects to carry out to execute on company initiatives and strategies
- Develop process to integrate GM Financial's internal systems and other vendor systems with GM Financial' s SFDC systems
- Coordinate with ITS to ensure enhancements do not affect systems or programs in production
- Deliver projects within timeline to meet internal/external expectations
- Coordinate with internal/external technical groups to monitor GM Financial's integration points into SFDC to include all messaging and processes associated with sending and receiving data to and from Salesforce
- Manage prioritized projects amongst team members while providing guidance and motivation
- Oversee SFDC change management by coordinating documentation. establishing and maintaining these processes within the department
- Assist with planning future strategy based on current product results and market information
- Architect and oversee implementation of scalable technologies such as MuleSoft and Heroku platforms
Reporting Structure:
- This role reports to: VP Software Solutions
QUALIFICATIONS
What makes you a dream candidate?
- Advanced knowledge of communications principles and practices.
- Advanced knowledge of Salesforce.com.
- Advanced working knowledge of reporting systems and languages to include SQL and SAS.
- Must understand and embrace the principles of GM Financial. Ability to effectively interact with internal and external customers.
- Ability to manage assigned tasks and responsibilities with minimal supervision.
- Ability to select, lead, evaluate and develop employees.
- Advanced analytical skills.
- Advanced Word, PowerPoint, Excel, and Project Management skills.
- Excellent oral and written communication skills.
- Solid ability to select, lead, evaluate and develop employees.
Experience:
- Bachelor's Degree or equivalent work experience Required
- 5-7 years direct development experience using technologies applicable to the Salesforce.com platform
- 3-5 years managerial experience.
- Certifications: Salesforce Administrator, Salesforce Certified Platform Developer I, Salesforce Advanced Administrator, Salesforce Sales Cloud Consultant, Salesforce App Builder preferred, not required.
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than. work - we thrive.
Compensation: Competitive salary and bonus eligibility; this role is eligible for company vehicle program.
Work Life Balance: Flexible hybrid work environment, 3-days a week in office. Travel required