Workforce planning and performance analyst

Job Description Summary

We are seeking a Global Workforce planning and performance Analyst to support our headcount strategy and operational efficiency.

In this role, you will translate data into actionable insights to optimize global resource allocation, budget management, and organizational performance, in connection and coordination with Finance and HR

Job Description

Key Responsibilities

1. Strategic Budgeting & Workforce Planning

• Support the global headcount (HC) budget build-up, analyzing regional and functional growth against productivity targets.

• Partner with HR and Finance to integrate operational and strategic insights into long-term workforce planning.

• Monitor and assess Function / regions resource requests, ensuring alignment with the global budget and overarching business strategy.

• Develop and manage global reporting standards, templates, and dashboards (e.g., Tableau) to ensure data consistency across the organization.

• Track operational KPIs-including utilization, billable hours, and transformation metrics (e.g., HC/BC country mix)-to identify performance gaps and optimization opportunities.

• Implement a global "load vs. capacity" tracker to provide visibility, optimize cost and staffing, and balance resource allocation.

• Define and enforce data governance policies to improve data quality and enable advanced resource performance metrics.

• Develop, maintain, and communicate standard work instructions regarding global resource management.

• Provide regular analytical reporting to leadership, highlighting risks, trends, and cost-optimization opportunities to facilitate data-driven decision-making.

• Bachelor's degree in finance, Business Administration, Data Science, or a related field.

• 3-5+ years of experience in Workforce Planning, HR Operations, Financial Planning & Analysis (FP&A), or Resource Management.

• English required

• Advanced Data Proficiency: Mastery of Excel (complex modeling, Power Query, pivot tables) and Data Visualization tools (Tableau or Power BI) is mandatory. Smartsheet, SAP ERP is a +

• Data Governance: Experience in defining and implementing data standards and reporting templates to drive consistency across global functions.

• Financial & Business Acumen: Ability to link HR metrics (HC/BC mix, utilization, productivity) directly to financial performance and budget optimization.

• Strategic Communication: Excellent ability to synthesize complex, large-scale data sets into executive-level briefings and actionable recommendations.

• Collaboration: Strong interpersonal skills with the ability to influence cross-functional partners in both Finance and HR departments.

• Continuous Improvement: A process-oriented mindset with the ability to develop and document "standard work" instructions for global operations.

• Proactive Problem-Solving: Don't just report the data-interpret it. We look for individuals who anticipate potential resource gaps before they impact the budget and propose solutions before being asked.

• Ownership of Data Integrity: You hold the "gold standard" for our workforce data. You are expected to be meticulous, ensuring that every report and dashboard is accurate, consistent, and reflective of the truth across all regions.

• Collaborative Influence: You will navigate a matrixed environment where you must interact with various stakeholders who may have competing priorities. You are expected to build strong relationships based on reliability and clear communication.

• Agile & Adaptable: As the business evolves, so will our needs. You should demonstrate the ability to pivot quickly, adjust your tools and processes to meet new strategic goals, and maintain composure under pressure.

• Clear & Concise Communicator: You will be presenting to leadership. We expect the ability to distill complex analytical findings into a simple, clear, and compelling "business story" that empowers executives to make informed, data-driven decisions.

• Confidentiality: Capability to manage data sensitivity and handle confidential information safely and as per applicable regulation