Technical Writer

Job Description Summary
We are looking for a motivated Junior Technical Writer to support the creation and maintenance of clear, accurate, and user-friendly documentation. This role is ideal for someone with strong writing skills, attention to detail, and a willingness to learn technical products, tools, and documentation processes. The Junior Technical Writer will work closely with engineers, product teams, and subject matter experts to help produce documentation for software products, user guides, release notes, and internal process documentation.

Job Description

Key Responsibilities

• Assist in creating, editing, and maintaining technical documentation such as user guides, release notes, FAQs, deployment notes, and product updates.
• Gather information from engineers, product managers, and subject matter experts to translate technical input into clear, user-friendly content.
• Follow documentation templates, style guides, and internal standards to ensure consistency and quality.
• Update existing documentation based on product changes, customer feedback, and release cycles.
• Support documentation activities in Agile workflows, including sprint-based updates and release documentation.
• Maintain documentation assets in content management systems (CMS) and documentation platforms.
• Collaborate with cross-functional teams to support documentation requirements for enterprise applications and products.
• Learn and apply structured authoring, version control, and publishing workflows as required.

• Strong written and verbal communication skills.
• Excellent attention to detail and ability to follow documentation standards and style guides.
• Experience supporting documentation projects for enterprise applications.
• Hands-on experience with Oxygen XML Editor, XML, and DITA.
• Good understanding of technical writing principles and documentation workflows.
• Familiarity with tools such as Confluence, Git, or similar collaboration and version control tools.
• Ability to work effectively with cross-functional teams.
• Quick learner with the ability to understand technical products, tools, and documentation systems.
• Strong time management skills and ability to meet deadlines.
• Understanding of the Software Development Lifecycle (SDLC).
• Exposure to software documentation and enterprise products.
• Experience with documentation publishing tools and/or Component Content Management Systems (CCMS).
• Understanding of Agile/Scrum methodologies.

• Experience with API documentation.
• Experience working on AI-related projects.
• Exposure to leveraging AI for documentation creation, review, or process improvements.
• Exposure to documentation automation initiatives and process optimization.

• Bachelor's degree in English, Communications, Computer Science, Information Technology, or a related field.
• Technical writing certification, course completion, or equivalent training is preferred.
• 2-5 years of experience in technical writing, content writing, documentation support, or related roles.