Technical Application Engineer
Job Description Summary
In this role, the Technical Application Engineer will be responsible for business development of GA Market, products prequalification, competitor, and GA market understanding, L2 technical support, customer intimacy with clients in Utilities, O&G, Technical session, marketing in Iraq. You will closely coordinate his activities with GE sales, engineering and services. This position will report to GA TAE Leader MENAT
Job Description
Essential Responsibilities :Main responsibilities include but not limited to:
- Responsible and accountable for: Technical Marketing, creation of opportunities based on installed base, and market information.
-Application Support (L2): Provide technical support to clients in the region e.g. technical queries, developing customized solutions, supporting scheme engineering, analyzing field performance etc.
-Promotions & Approvals: Key role in product launches, presentations, discussions, spec-in activities, exhibitions, site trials etc. through Marketing. Implement actions necessary for product approvals based on regional strategy and priorities
-Product Problems / Non-quality Issues: Take the lead in investigating and resolving product problems reported when requested by customers (L2). Support local actions required for resolution of major non-quality issues
Want more jobs like this?
Get jobs in Baghdad, Iraq delivered to your inbox every week.
-Commercial (Tendering & Negotiation): Support Tendering team - Study customer's technical & commercial requirements. Support Management during contract negotiation
-Commercial channels & Market Monitoring: Improve awareness of GA solutions. Obtain competitor data, market share, volume etc. Track evolving customer specifications & requirements.
Product Management: Be aware of product obsoletions, new product availability etc. and provide appropriate customer support in line with regional strategy. Keep track of firmware upgrades, changes in product features etc. and participate in necessary local actions. Support customers vis-à-vis product literature needs.
Qualifications/Requirements
Bachelor's degree in Electrical Engineering from an accredited university or college.
Minimum of 5 years of experience in engineering / commissioning of Grid Automation products like protection relays, Automation Systems (SCS/ SAS) , applications and / or engineering projects in Grid Automation field, as well as site experience in conventional and digital control systems.
Extensive experience in Protection & Automation products and good understanding of competitors' products is required.
Site Testing & commissioning experience is mandatory to conduct various deep analysis, demonstrations & sample installations.
Extensive experience in Utilities, Industrial/O&G Applications (motors, generators, feeders, transformers, ATS schemes). Working experience with O&G will be definitely advantage for this profile.
Ability and willingness to travel up to 75%, as required.
Fluent in English and Arabic languages.
Knowledge & experience in transformer monitoring & diagnostics, switchgear, substations, power plants, industrial plants & power systems are key differentiators to this role.
Desired Characteristics :
Strong interpersonal and analytical skills to quickly understand and guide solutions to customer issues
- Strong problem-solving skills, with an emphasis on innovative and creative solutions that result in higher profitability, increased visibility & market penetration
- Strong written & verbal communication skills with both internal and external stakeholders
- Professional experience with customers in Iraq with key regional utility and oil & gas customers, EPCs, OEMs and system integrators.
- Proactive work style, creativity, high energy
Additional Information
Relocation Assistance Provided: No
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K)
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training
Company Videos
Hear directly from employees about what it is like to work at GE Vernova.