Staff Software Engineer
Job Description Summary
We are seeking an experienced Lead Cloud Operations Engineer to drive cloud operations excellence across our AWS-based environments. This role requires a strong technical leader with deep expertise in cloud infrastructure, automation, monitoring, security, production operations, and team mentorship. The ideal candidate will lead cloud operations initiatives, guide engineers on best practices, oversee mission-critical production environments, and collaborate with cross-functional stakeholders across multiple time zones. This position is ideal for someone who combines hands-on cloud engineering capability with leadership, architectural thinking, and operational ownership.
Job Description
Key Responsibilities:
Must Have:
- Lead and mentor the cloud operations team by providing technical guidance, support, and direction.
- Manage and oversee AWS cloud operations including patching, migrations, upgrades, backups, releases, and production support.
- Work with key AWS services such as EC2, RDS, Elastic cache, Lambda, S3, Amazon MQ, EKS, ECR, ALB, CloudWatch, VPC, IAM, AWS Config, and others.
- Drive automation initiatives using Python or Golang to improve efficiency and reduce manual effort.
- Build and maintain Jenkins CI/CD pipelines and support GitOps practices.
- Oversee security operations including vulnerability identification, analysis, remediation, and compliance support.
- Contribute to SecOps initiatives by identifying, analyzing, and resolving cybersecurity vulnerabilities.
- Perform cloud operational activities including VM patching, migrations, cluster/database upgrades, AMI patching and releases, backups, and live production support.
- Use monitoring and logging tools such as Splunk, DataDog, Dynatrace, Grafana, and Prometheus.
- Collaborate with product teams, engineering teams, and stakeholders across multiple geographies and time zones. Encourage a culture of collaboration, operational excellence, knowledge sharing, and continuous improvement.
Good to have:
- Familiarity with advanced deployment and platform engineering tools such as ArgoCD or similar tools.
- Exposure to AI / Agentic AI-based automation for cloud operations and process optimization.
- Ability to drive architectural improvements and standardization across cloud environments.
- Experience working with external security tools such as: Wiz.io, CrowdStrike Falcon and Qualys.
- Knowledge of AWS cost and governance tools such as: Cost Explorer, Compute Optimizer and Trusted Advisor.
Required Skills & Qualifications:
- Minimum 7+ years of experience in cloud environments.
- Strong practical experience in AWS
- Azure knowledge is a plus.
- Hands-on experience with Jenkins, GitOps, and Docker.
- Good understanding of cloud cost optimization, security operations, and production support activities.
- Strong communication and collaboration skills.
Education Qualification
- Bachelor's Degree in Computer Science, Software Engineering, or a related field.
- Minimum 7+ years of relevant professional experience in cloud engineering, cloud operations, or DevOps environments.
Additional Information
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Relocation Assistance Provided: Yes
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K)
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
- 401(K) With Company Matching
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training
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