Sr. Technical Product Manager - Contractual Services

Job Description Summary

As a Sr Technical Product Manager within Gas Power Contractual Services Digital Technology team, you will serve as a critical orchestrator between business strategy and technology delivery. Operating in close partnership with the Contractual Services (CS) product management team and CS Value Stream Leader, you will drive strategic direction and operational accountability for high-impact programs including:

CSA Bonus/Liquidated Damage (BLD)
Escalation Factor Tracking
Non-Capital Parts Tracking - SIGE (Tritonix)

You will also serve as the primary liaison for CSA Data & Analytics (D&A) initiatives, collaborating with the Services D&A leader to define and execute a clear roadmap - including adoption of Databricks and Power BI - that transforms data into actionable business insights.

• Define and own the strategic roadmap for CSA BLD, Escalation, SIGE (Tritonix), and related Contractual Services applications
• Own the wing-to-wing deliverables for CSA analytics products supporting our Contractual Services Business Line and Services Cost & Productivity organizations
• Align technology investments with Gas Power Services Hoshin initiatives and business priorities
• Partner with the CS Value Stream Leader to execute on the Integrated CS Platform roadmap
• Coordinate the work of multiple parallel teams to deliver higher-level, cross-functional outcomes

• Proven experience applying Agile program management methodologies (Scrum, SAFe, Kanban)
• Strong understanding of current and emerging technologies, with genuine curiosity about industry trends
• Familiarity with data & analytics platforms (Databricks, Tableau, Power BI preferred)
• Solid grasp of SDLC, software product security, scalability, and documentation best practices
• PMP, ScrumMaster, SAFe, or related Project Management certification (preferred)

• Demonstrated ability to lead without authority - organizing teams, aligning stakeholders, and driving shared goals
• Proven track record as a change agent who challenges the status quo constructively
• Self-starter who requires minimal direction and consistently delivers results in ambiguous environments
• Applies personal knowledge to develop and coach others, building team capability

• Strong influencing, interpersonal, and communication skills (written and verbal) across all levels of the organization
• Collaborative global team player who builds trust across cultures and geographies
• Demonstrated customer focus - listens actively, prioritizes customer needs, and advocates for the end user

• Able to work under minimal supervision
• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
• Able to work well with global teams, including time-zone flexibility
• Skilled in providing oversight and mentoring team members. Shows ability to effectively delegate work
• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.