Services Specialist - On Site Services

Job Description Summary

Toutes les ressources et la logistique nécessaires pour effectuer des activités de services et de maintenance sur le site/la propriété des clients. Ces activités contribuent à entretenir, à réparer et à remettre à neuf les produits vendus ou existants. Comprend tous les types de services de maintenance (préventifs et correctifs), gère les installations de maintenance et les services techniques sur le terrain. Responsable de la qualité de son travail. Assujetti à la supervision directe des opérations, aux instructions de travail prescrites et à une vérification système. Exécute ses tâches dans un cadre opérationnel bien défini. Il y dispose généralement d'une séquence détaillée des tâches opérationnelles standard à suivre pour obtenir le résultat final escompté.

Job Description

Role Summary / Purpose

Electrical Drives Field Services provides direction and assistance to work group to meet assigned purpose. In this role you will work within defined parameters to assess, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.

- 95% travel

Essential Responsibilities

Electrical Field Service Engineer provides hands-on work part of a team to meet assigned purpose. In this role you will work within defined parameters to assess, apply concepts to issues of moderate complexity, and resolve problems through immediate action or short-term planning.

• Pre-commission, commission, and service static frequency converters (SFC) and variable frequency (VFD) low voltage and medium voltage drives.
• Pre-commission, commission, and service low voltage and medium voltage switchgear, transformers,and power system
• Provide technical assistance and supervision to customers on the installations.
• Conduct on-site interpretation of data and technical instruction.
• Provide management with complete and prompt information and report regarding status, customer or equipment problems, and failures.
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment.
• Provide and assist quality team with root cause analysis and generate reports in case of equipment malfunction or failures.
• Review reported malfunctions and identify any undesirable trends
• Complete site documentations such as installations check lists, pre-commissioning, and commissioning procedures.
• Hands-on on-site parts replacement, testing, and verification of electrical equipment.
• Hands-on on-site cooling unit inspection, repairing, and testing including but not limited to mechanical and instrumentation verifications.
• Hands-on on-site rotating equipment testing and commissioning.
• Hands-on on-site electrical testing auxiliaries (such as cooling fans and lubricating unit pumps), and verifications of temperature, pressure, and flow electronic sensors.
• Adhere with company Health and Safety policies and work in safe and best practice manner to ensure the wellbeing of personnel and equipment are not compromised.
• Able to interface at upper management and peers levels of the organization both internally and externally in clear and methodical manner

• Electrical Bachelor Degree or Master's Degree from an accredited university or college
• Over than 3 years of hands-on experience in medium voltage drives and rotating equipment field service or maintenance position.
• Advantage if have experience working in Oil and Gas business
• Solid understanding of Power Electronics and Electric Circuits.
• Solid understanding of Electric Power Systems, Medium Voltage, Harmonics
• Good literacy in at least one computer programming language.
• Experience with Programmable Logic Controllers
• Experience with rotating machines
• Understanding of rotating equipment motor windings, insulations, and familiarity with medium voltage equipment.
• Hands-on experience and knowledge of test instruments (recorders, power analyzers, oscilloscopes, Insulation resistance, Hipot, etc..)
• Good knowledge of rotating equipment theory and operation.
• Good hands-on skills.
• Good computer skills.
• Willing to travel 100% including distant in-country or aboard limited duration visits.
• Willing to work flexible times, longer hours, weekends, and holidays if necessary.
• Comfortable to sail on marine vessels if needed and remain offshore for defined number of days.
• Willing to be mobilized at short notices.
• Good understanding of Health and Safety, and risks / Hazards involved.

• Fluent oral and written English communication skills
• Strong interpersonal and management skills
• Team worker with ability to share and coordinate tasks among members of the group
• High job ethics
• Proven analytical and quality improvement ability
• Able to interface at all levels of the organization both internally and externally