Services Specialist 2 - On Site Services

Job Description Summary

OSS is seeking experienced, hands-on Machining Supervisors to lead on-site repair of steam and gas turbine generator equipment at customer locations around the world.
This role is ideal for a skilled Machinist who enjoys traveling, solving complex mechanical problems in the field, and taking ownership of critical, time-sensitive work. You will use large portable machining equipment to perform precision repairs on mission-critical rotating machinery and will supervise small teams to deliver safe, high-quality results.

Job Description

• Global Field Work & Travel
  • Travel extensively worldwide to power plants and industrial facilities; must be able to travel without restriction.
  • Work in diverse environments and cultures while representing OSS and GE professionally.
• On-Site Supervision & Execution
  • Lead and supervise on-site machining and repair activities on steam and gas turbine components.
  • Ensure all work is performed safely, with a strong focus on quality, schedule, and customer satisfaction.
  • Set up and operate large portable lathes, boring bars, milling machines, and drills to perform complex repairs on rotating and stationary equipment.
• Planning & Preparation
  • Support pre-job planning, including tooling selection, machine setup requirements, and repair scheduling estimates.
  • Review job scope, drawings, and specifications (standard and metric) to confirm work methods and technical requirements.
• Safety, Quality & Compliance
  • Provide strong EHS (Environment, Health & Safety) and technical leadership at customer sites.
  • Drive a safety-first culture and adherence to company and customer procedures.
• Communication & Coordination
  • Provide clear progress updates to internal stakeholders, including OSS Service Management and project teams.
  • Interface directly with customer representatives on-site regarding job status, technical issues, and schedule.
• Technical Problem-Solving
  • Make decisions within a defined framework using sound technical judgement and established procedures.
  • Identify and resolve routine technical issues independently; consult senior team members for complex or non-standard situations.

• Education:
  • Bachelor's degree from an accredited university or college
    OR High school diploma / GED plus at least 4 years of relevant mechanical repair experience
• Experience:
  • Minimum 3 years of field service repair or factory/turbine repair experience
  • Hands-on experience with mechanical repair of steam or gas turbine rotating equipment or similar heavy industrial rotating machinery
• Eligibility & Availability:

• Ability and willingness to travel globally extensively (often at short notice) and work extended hours as needed to meet job and customer demands
• Ability to work in industrial environments, including confined spaces, heights, and varying weather conditions, in compliance with safety requirements

• Technical & Trade Skills
  • Experienced Machinist with strong hands-on skills
  • Proven expertise in machining and repair of steam or gas turbine components (rotors, casings, diaphragms, valve components, etc.)
  • Proficient in the setup and operation of portable machine tools (boring bars, milling machines, lathes, drilling equipment)
  • Ability to read and interpret engineering drawings, blueprints, and specifications in both imperial and metric units
• Safety & Quality Mindset
  • Strong commitment to environmental health and safety
  • Demonstrated dedication to quality workmanship and precision in all machining activities
• Leadership & Communication
  • Ability to supervise and guide small teams in a field environment
  • Clear written and verbal communication skills with both customers and internal teams
  • Strong problem-solving skills, with the ability to remain calm and effective under pressure in time-critical situations
• Personal Attributes
  • Self-motivated, with a desire to learn, grow, and adapt in a fast-paced and ever-evolving service environment
  • Customer-focused, professional, and dependable
  • Comfortable working independently with minimal supervision while on-site