Service Operations Leader India

Job Description Summary

Service Operations Lead for the LM Wind Power Service Team in India.

Job Description

Roles and Responsibilities

• Develop proposals; may negotiate with customers; ensure deals deliver shareholder value; drive competitive pricing. May include compiling and submitting required tender documentation.
• Responsible for field resource deployment planning and execution to meet customer and business metrics • Interface with the customer service managers on issues escalation • Develop long range forecast for region resource needs • Develop and execute short and long-range resource plans based on resource forecasts and region business commitments including recruitment, skills reviews, and resource development through advance level training
• Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.

• For roles outside of the USA- This role requires significant experience in the Sales & Proposals. Knowledge level is comparable to a Bachelor or Master's degree from an accredited university or college with 7+ years relevant experience.

• Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.