Service Operations Leader India

Job Description Summary

Service Operations Lead for the LM Wind Power Service Team in India.

Job Description

Roles and Responsibilities

• Develop proposals; may negotiate with customers; ensure deals deliver shareholder value; drive competitive pricing. May include compiling and submitting required tender documentation.
• Responsible for field resource deployment planning and execution to meet customer and business metrics • Interface with the customer service managers on issues escalation • Develop long range forecast for region resource needs • Develop and execute short and long-range resource plans based on resource forecasts and region business commitments including recruitment, skills reviews, and resource development through advance level training
• Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.

Required Qualifications

• For roles outside of the USA- This role requires significant experience in the Sales & Proposals. Knowledge level is comparable to a Bachelor or Master's degree from an accredited university or college with 7+ years relevant experience.

Desired Characteristics

• Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
  
  Note:
  
  To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

Relocation Assistance Provided: Yes

Client-provided location(s): Bangalore, India

Job ID: GE_power-903624788

Employment Type: FULL_TIME

Posted: 2026-03-17T18:34:08