Service Commissioning Manager
Job Description Summary
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
Job Description
Roles and Responsibilities
Our Service Commissioning Managers are essential to the successful preparation and financial oversight of system deployment activities. They provide technical leadership and resource coordination, ensuring installations are properly budgeted, resourced, and organized before execution begins.
- Budget Management & Financial Oversight:
- Monitor, control, and manage installation and commissioning budgets throughout the preparation phase.
- Develop comprehensive cost estimates for equipment, labour, logistics, and contractor services.
- Support Project Manager to Implement financial controls and budget tracking systems in accordance with company guidelines.
- Support cost optimization initiatives and efficiency improvement plans in collaboration with teams from other business units
- ITO/Sales Team Collaboration & Estimating:
- Work closely with ITO (Installation, Testing & Operations) and Sales teams to develop accurate installation and commissioning estimates for customer proposals.
- Provide technical expertise and cost analysis to support the sales process with realistic installation timelines and resource requirements.
- Collaborate with Sales teams to translate customer requirements into detailed installation and commissioning cost breakdowns.
- Support bid preparation by providing accurate subcontractor estimates and third-party service costs.
- Review and validate installation scope definitions with ITO teams to ensure estimate accuracy and completeness.
- Participate in customer meetings to explain installation methodology, timelines, and cost justifications.
- Resource Coordination & Planning:
- Coordinate multidiscipline engineering teams specializing in power systems, power conversion, VFD, automation, control, and mechanical integration.
- Organize resource allocation and scheduling to ensure installations meet customer, contract, quality, and regulatory requirements.
- Support procurement planning for installation equipment, tools, and commissioning resources.
- Arrange training and certification requirements for the resources before deployment.
- Subcontractor & Third-Party Coordination: Create accurate subcontractor estimates for specialized installation and commissioning services. Coordinate with contractors.
- Technical Preparation & Documentation:
- Oversee technical documentation, risk management processes, and design reviews during preparation phases.
- Coordinate for detailed installation and commissioning procedures, including testing protocols and performance validation methods.
- Coordinate with engineering teams to finalize system specifications and commissioning requirements.
- Establish quality and change control systems for execution activities.
- Engineering Coordination & Support:
- Provide technical leadership, advice, and assistance to multidisciplinary engineering teams.
- Support the Project Manager in planning and progressing all installation-related activities.
- Coordinate with customers, suppliers, and third parties during preparation phases.
- Specialization Areas: Power Systems, Switchboard/Protection, SFC, SVC, automation system, VFD in any one of the domains - O&G / Marine/ or Industry.
- Strategic Leadership:
- Integrates and develops service processes aligned with organizational objectives.
- Leads the execution of the Services growth strategy through strategic planning and initiatives.
- Contributes to the overall business strategy by identifying growth opportunities and providing expert insights.
- Field Service & commissioning Management:
- Leads and manages field resources, optimizing workload and ensuring efficient service delivery.
- Provides coaching and career development opportunities for field service engineers.
- Implements and enforces safety policies and regulations, fostering a culture of safety.
- Collaboration and Communication:
- Mentors team members and fosters a collaborative work environment.
- Effectively communicates with project managers, sourcing specialists, engineers, and factories across the globe.
Required Qualifications
- Masters/ bachelor's degree in electrical engineering, or a related field from an accredited institution.
- 10+ years of experience. Essential Requirements: Experience in installation and commissioning role.
- Sales Support & Estimating Expertise:
- Experience working with Sales and ITO teams to develop competitive and accurate proposals.
- Knowledge of subcontractor markets and third-party service provider capabilities. Understanding of customer requirements translation into technical and commercial solutions.
- Technical & Financial Expertise:
- Strong background in budgeting, cost estimation, and financial oversight.
- Experience in resource coordination and allocation for technical activities.
- Knowledge of procurement processes and vendor coordination.
- Understanding of power generation, conversion, transmission, and distribution system economics. Expertise in LV and MV variable speed drives and motors.
- Leadership & Communication Skills:
- Proven ability to lead large multi-disciplinary teams and coordinate complex engineering operations.
- Excellent ability to multitask on various activities within strict time scales. Strong analytical, interpersonal, communication, presentation, and facilitation skills.
- Customer-centric mindset with experience in translating customer requirements into effective engineering solutions.
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Desired Characteristics
- Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.
- Lead servicing and commissioning of large service and commissioning system.
- Experience in using Lean tools for continuous improvement.
- Ability to design, sell and implement process improvements.
- Strong interpersonal and leadership skills.
- Proactive self-starter and change agent & ability to work under stress environment.
- Cross functional, ability to work on matrix environment, and international team experience.
- Effectively communicate across all organizational levels, departments, and functions.
- Demonstrated technical aptitude and business acumen.
Additional Information
Relocation Assistance Provided: No
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K)
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training
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