Service Account Manager

Job Description Summary

Based at GE Power Conversion Chennai site the Senior Services Sales manager role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment. Utilize your technical expertise to directly support customers by promoting the value of Power Conversion's cutting-edge products and solutions during their operational phase. Collaborate with global teams and enhance your strategic business acumen. The role involves frequent traveling up to 60 % to various client sites across India.

Job Description

Essential Responsibilities

As a Senior Services Sales Manager, you will develop innovative strategies to meet goals. Your responsibilities encompass a wide scope, and you will leverage your experience to execute business objectives. Your role includes:

• Providing leadership in sales to assigned customers by formulating and executing strategies that leverage customer strengths alongside GE's products and services.
• Achieving assigned sales and margin targets within specified timeframes.
• Identifying and nurturing new business opportunities to maintain and expand the sales pipeline.
• Developing and implementing sales strategies tailored to market opportunities.
• Effectively managing customer relationships through clear communication, both internally and externally.
• Delivering technical presentations to various levels within customer organizations.
• Managing and negotiating commercial and contractual aspects within the Inquiry to Order (ITO) process.
• Contributing to regional sales, orders, profitability, and ITO quality goals.
• Staying informed about market trends, competitive actions, product requirements, and the customer base.
• Collaborating with Marketing to create project-specific sales strategies for assigned customers.
• Lead efforts to ensure customer service excellence for assigned customers.
• Participating in the development and execution of Services growth initiatives.
• Establishing strong, long-term relationships with specific customers in the region.
• Applying Six Sigma analytical tools to assist customers in proactive reliability and management, including Root Cause Analysis (RCA).
• Regularly interfacing with the Services Product Line Leader to track regional growth initiatives' progress and contribute to the development of new service offerings.
• If you are an enthusiastic, technically proficient professional with a passion for driving sales and value in the Power Conversion sector, we encourage you to apply for this exciting opportunity with GE Power Conversion.

• Masters/ Bachelors/Diploma Degree from accredited college / university in Electrical Engineering or allied Engineering.
• 7 - 20 years of relevant experience
• Offshore Industry Experience and process knowledge of Metal / Marine / Oil & Gas / Test Bench / Material Handling / Power Plant
• Knowledge in Power Electronics, High Voltage Equipment & PLC

• Prior experience with MV/LV drives, industrial automation systems, and large motors and generators.
• Proficient in both oral and written communication.
• Strong interpersonal and leadership abilities.
• Capable of conceiving, marketing, and executing process enhancements.
• Proactive self-starter and catalyst for change, adept at functioning in high-pressure environments.
• Possesses cross-functional skills, excels in matrix-based work environments, and has experience collaborating with international teams.
• Effective communication skills across various organizational levels, departments, and functions.
• Demonstrated technical proficiency coupled with business acumen.