Senior Service Engineer - IT Infra and Cyber Security
Job Description Summary
We are seeking experienced System Administrators and Cyber Security Engineers to join our software delivery centres.
You will serve as a cyber security expert, collaborating with cross-functional teams-including Software and Delivery Engineers, as well as Product Owners-to lead the integration of robust security solutions.
In this role, you will act as a technical solution provider across multiple domains, providing expert guidance on secure Datacenter implementation and ensuring industry-leading security practices are embedded throughout the software development lifecycle.
This position will be working on multiple projects as a technical expert. You will work on projects for components of the domain. You will work on multiple technical or functional domains.
Job Description
In this role you will:
- Participate in the infrastructure architecture governance model.
- Support design and deployment of infrastructure solutions meeting standardization, consolidation, TCO, security, regulatory compliance and application system qualities, for different businesses.
- Serve as technical authority ongoing administration and incident management support of core infrastructure [network, security, and virtualization, patching, monitoring, backups] technologies that underpin Software Solutions.
- Responsible for operating and maintaining security tools. Running and analyzing vulnerability and compliance scans to support continuous monitoring reporting and vulnerability management.
- Improve the effectiveness and efficiency of IT operations and drive significant operational, risk management, and economic benefits for their organization.
- Quality process: Ensure all tasks are carried out with respect to applicable processes and procedures [e.g., NER-CIP, NIST, IEC62443, ISO9001 and ISO27001] applicable to site[s] and functions within job scope
Desired Characteristics
Qualification:
- BE/B Tech. Degree in Computer Science or equivalent knowledge.
- 5 to 8 year of experience in IT and Cyber security Domain.
Technical Skill
- Candidates should be prepared for domestic travel as required by project needs.
- Fluent English speaking, Excellent communication skills, commitment, discipline, positive attitude, following management prioritization, accountability and flexibility
- Proven track record of problem analysis, identification and resolution
- Strong understanding of ITIL and change management policies and procedures
- Strong IT experience in a technical hands-on position
- Network hardware: Cisco enterprise hardware. VLAN, ACL, routing and VPN - install, configure, manage
- Security management: Enterprise firewall equipment e.g. Cisco's ASA / Fortinet's Fortigate/PaloAlto/CheckPoint or equivalent - install, configure, manage
- Windows / Active Directory Services - install, configure, manage. Strong experience in System Hardening in accordance to CIS controls
- Virtualization: VMware vSphere clusters, experience with HA, DRS, and storage backup APIs
- Experience in Storage and Shared NAS/SAN network, Backup Technologies Incident response and vulnerability management (NetBackup, BackupExec, Veeam, Networker)
- Good knowledge about anti-virus implementations.
- Good knowledge working with IPAMs and password solutions
- Experience in implementing and/or working with monitoring tools, log monitoring tools, log correlation tools and SIEM/SOC.
Personal Attributes:
- Applies values, policies, procedures and precedent to make timely, routine decisions of limited, clear choice.
- Reacts open-mindedly to new perspectives or ideas. Considers different or unusual solutions when appropriate.
- Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the client and/or strategic initiatives.
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Additional Information
Relocation Assistance Provided: Yes
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K)
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
- 401(K) With Company Matching
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training
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