Senior Resource Manager - Wind Service Operation EMEA (m/f/d)

Job Description Summary

Verantwortlich für die Erleichterung von Transaktionen, die Herstellung, Montage und Lieferung von Ersatz-/Reparaturteilen und -geräten im Rahmen eines Servicevertrags oder -auftrages.
Beinhaltet Aktivitäten wie das Verarbeiten von Transaktionen, das Verwalten von Prozessen, die Materialverwaltung, den Betrieb vor Ort oder die Lagerlogistik und den Versand, manchmal in einer Ladenstruktur. Beinhaltet handwerkliche und nicht handwerkliche Arbeitskräfte sowie Managerfunktionen, die ausschließlich für diese Aufgaben verantwortlich sind. Beeinflusst Ansätze, Projekte und Programme im Funktionsbereich oder der betroffenen Unternehmensorganisation und die Arbeitsweise.Beeinflusst die Qualität, Effizienz und Effektivität des eigenen Teams.Hat wesentlichen Einfluss auf die Prioritäten.Geleitet von professionellen Praktiken und Richtlinien, die von der Rolle selbst geprägt sind.Die Rolle verfügt über eine moderate Autonomie und erfordert ein hohes Maß an operativem Urteilsvermögen.

Job Description

Roles and Responsibilities

• Vendor Management & Coordination: Oversee the onboarding, scheduling, and coordination of external vendors across field locations. Ensure timely deployment of qualified personnel for planned and unplanned field activities.
• Compliance Monitoring: Ensure all external personnel comply with country-specific labor laws, safety regulations (e.g., GWO, OSHA), company policies, and site-specific requirements.
• Qualification Verification: Maintain and audit records of required training, certifications, and medical clearances of vendor personnel. Ensure workers are fully qualified before deployment.
• Safety Oversight: Collaborate with HSE teams to implement and monitor field safety procedures for external workers. Act on safety observations and incidents related to vendor teams.
• Performance Management: Evaluate vendor performance in terms of work quality, adherence to timelines, safety, and reporting standards. Support continuous improvement initiatives with feedback and corrective actions.
• Single Point of Contact (SPOC): Act as the primary liaison between vendor companies and internal departments such as service operations, procurement, finance, and others.
• Process & Documentation: Ensure standardized documentation (e.g., risk assessments, method statements, timesheets, field reports) is completed and archived correctly by external vendors.
• Resource Planning: Align resource needs with field demand forecasts. Work closely with planning teams to anticipate and mitigate resource gaps.

• Bachelor's degree in engineering, operations, business, or significant experience in related field
• Significant experience in field operations or vendor management, preferably in the energy or infrastructure sector
• Strong knowledge of HSE and labor compliance requirements for external personnel
• Excellent coordination, organizational, and communication skills
• Ability to manage multiple vendors and priorities across geographically distributed sites
• Proficiency in digital tools for resource tracking, safety monitoring, and reporting
• Ability and willingness to travel Proven ability to work in a cross-functional and global environment, remote teams, strong team player
• Ability and willingness to travel