Senior Account Manager - Nuclear Services (Remote Eligible, U.S.)

Job Description Summary

The Senior Account Manager - Nuclear Services is responsible for leading customer relationships for the Steam Power Nuclear Services portfolio in the assigned region. They are responsible for orders, commitments and customer strategy for a defined portfolio of customer accounts.

Job Description

Roles and Responsibilities

• Develop long term strategic plans by customer to drive market / customer penetration in support of Orders, Sales, Cash and Contribution Margin growth.
• Maintain on-going customer relationships and ensure customer satisfaction.
• Ability to effectively interface with all levels of internal and external customers
• Drive a sales pipeline on complex, multi-offering transactions that may include Parts, Repairs, Outage Services, Performance Upgrades, Digital Solutions and Long Term Service / Parts Agreements.
• Develop and maintain key Account Plans with detailed insights focused on Customer's Strategy, Customer ESG Policies, Organizational Structures, Buying Behaviors, Outage and Opportunity Forecasts
• Continuously monitor and drive the development of the opportunity pipeline for regional opportunities
• Develop long term strategic plans by customer to drive market / customer penetration in support of Orders, Sales, Cash and Contribution Margin growth.
• Maintain on-going customer relationships and ensure customer satisfaction.
• Ability to effectively interface with all levels of internal and external customers
• Drive a sales pipeline on complex, multi-offering transactions that may include Parts, Repairs, Outage Services, Performance Upgrades, Digital Solutions and Long Term Service / Parts Agreements.
• Develop and maintain key Account Plans with detailed insights focused on Customer's Strategy, Customer ESG Policies, Organizational Structures, Buying Behaviors, Outage and Opportunity Forecasts
• Continuously monitor and drive the development of the opportunity pipeline for regional opportunities
• Provide leadership through the formulation and execution of proposal strategies that capitalize on GE's competitive strengths to serve the customer's needs while meeting GE's business goals.
• Support the maintenance of accurate and current project and opportunity information in NEX
• Ability to manage and influence in a matrix environment
• Integrative team working style
• Time management skills and ability to work across functions
• Ability to work independently and be a self-starter
• Business acumen / analytic ability
• Provide demand forecasting and pacing support to Sales Operations / Finance.
• Work with Marketing and Product Line to develop new products and services for business growth

• The preferred work location for this role is at the GE Vernova location in Atlanta Georgia but highly qualified (US based) remote candidates will be considered. (Relocation assistance provided)
• This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

• Bachelor's degree in Engineering or Technical Discipline from an accredited college or university OR (High School Diploma/GED and 10 years of experience in the Power Generation Industry)
• Minimum of 10 years experience in the Power Generation Industry
• Minimum of 5 years experience working with, and knowledge of, Steam Turbine / Generator technology products and services
• Minimum of 5 years experience in Marketing, Sales, Project Management or Customer Service in the Power Generation industry
• Ability to travel 50%

• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Demonstrated ability to analyze and resolve problems
• Demonstrated ability to lead programs / projects
• Ability to document, plan, market, and execute programs