Quality Supervisor

Job Description Summary

Job Description

Roles and Responsibilities

• Act as a Stop Work and Quality Concerns Culture Champion, promoting a proactive quality-first mindset across operations.
• Govern cell training and competency, ensuring personnel are trained, assessed, and compliant with defined standards.
• Provide embedded quality support, including follow-up on corrective and preventive actions.
• Track and report NCs, defects, and quote status, ensuring timely closure and visibility.
• Lead and participate in perfection reviews to drive continuous improvement.
• Ensure full compliance with QA32 requirements.
• Ensure adherence to SmartShop system compliance and effective usage.
• Perform roaming layer process reviews to verify process discipline and standard work adherence.
• Support quality defect investigations, including root cause analysis and corrective action implementation.
• Ensure manufacturing data integrity, accuracy, and traceability across systems.
• Drive and implement quality improvement projects aligned with business and customer requirements.

• Diploma in Engineering or a related discipline, OR
• Higher NITEC or equivalent in Manufacturing/Engineering with a proven supervisory track record.
• Minimum 3 years' experience performing quality-related tasks within a manufacturing environment.
• Working knowledge of ISO 9001 and Quality Assurance tools and processes (e.g., root cause analysis, CAPA, audits).