Program Manager, Compliance Technology & Analytics

Job Description Summary

We are seeking a highly organized and execution-oriented Program Manager to lead the delivery of key compliance data and technology initiatives. This role focuses on driving operational excellence of our Digital Transformation within Compliance through disciplined project management, performance metrics, change management, and budget oversight. The ideal candidate is a hands-on operator who thrives in fast-paced environments and brings structure, clarity, and accountability to complex programs.

Job Description

Key Responsibilities:

Operational Excellence

• Design project management structure including roles and responsibilities, tollgates, and other standard work for delivering high quality technology, data, analytics, and AI initiatives on time and within budget.
• Lead project planning, scheduling, resourcing, execution, and reporting in cross-functional compliance technology, data, analytics, and AI initiatives.
• Track program metrics and KPIs to monitor program health, risk, performance, and track return on investment.
• Monitor budgets and resource allocations across teams to ensure delivery within scope and financial targets.
• Identify delivery risks and mitigation strategies including escalating issues when needed.
• Apply lean and process improvement methodologies to simplify and scale operations.
• Translate strategy, tool selection, and project prioritization into delivery plans with measurable outcomes.
• Stakeholder Collaboration
• Support the management of an application portfolio in partnership with the digital technology teams to ensure successful adoption and usage in the functional and business teams.
• Support the team's partnerships across compliance domains and their business stakeholders to identify root causes of problem statements, synthesize requirements across multiple businesses and geographies, and design integrated digital solutions.
• Support the elevation of the Compliance function through data and technology leadership to be a strategic partner with the business while driving growth.

• Lead change management efforts to ensure successful adoption of new compliance technologies, analytics solutions and digital tools across global teams.
• Develop communication plans, stakeholder engagement strategies and training approaches that drive awareness, readiness, and sustained behavioral change.
• Partner with compliance, business, and technology leaders to anticipate change impacts, align on transition plans, and remove barriers to adoption.
• Measure change effectiveness and end-user adoption, using insights to refine rollout strategies and continuously improve the user experience.

• Bachelor's degree in Business, Data Analytics, Information Systems, Behavioral Science, Communications, Project Management, or a related field. Advanced degree preferred.
• 5+ years of experience in program/project management in a complex, global environment
• Proficiency in project management tools (e.g., Smartsheet, Asana, or MS Project) and analytics platforms (e.g., Excel, Power BI)
• Strong experience managing timelines, budgets, and performance metrics
• Familiarity with process improvement methodologies (e.g., Lean, Six Sigma)
• Experience with connecting strategic objectives to technical and operational execution
• Excellent communication and coordination skills
• PMP or equivalent certification

• Background in applying innovative data analytics, AI, or GenAI solutions
• Experience implementing SaaS systems
• Background in compliance, risk, legal, internal audit, or similar function within a global organization

• Ability to bring order and accountability to complex, cross-team projects
• Detail-oriented with focus on tracking milestones, metrics, and quality
• Pragmatic, action-oriented problem solver with the ability to operate in a fast-paced environment.
• Strong analytical, interpersonal and leadership skills with orientation toward process improvement
• Solid judgment, clear thinker and business sense
• Ability to create an environment of continual learning, and to change the way the compliance is working to be simpler and more adaptive.
• Ability to guide teams through ambiguity and drive successful adoption of change.
• Ability to work horizontally to deliver outcomes.