Product Line Leader (PLL) - Excitation & Generator Training

Job Description Summary

The Product Line Leader (PLL) - Excitation & Generator is a critical member of the OFS Technical Training Delivery Team. This role owns the end-to-end training delivery execution for the Electrical-Excitation and Generator product lines - two of the highest-complexity, highest-volume disciplines in the OFS Training portfolio. The PLL ensures that internal Field Engineers and external Customers receive world-class, technically accurate, and safely delivered training across a portfolio that spans entry-level through advanced specialist programs.

This is not a role for someone who manages from a distance. The PLL is hands-on, technically credible, and deeply embedded in the execution rhythm of training delivery.

Job Description

Roles and Responsibilities

Training Strategy & Delivery Ownership

• Own all training delivery activities for the Excitation and Generator product lines, including both internal (Field Engineer) and customer-facing programs
• Serve as the accountable leader for delivery execution, quality, and outcomes across a complex portfolio - including open enrollment, site-specific, distance learning, and OJT courses
• Maintain and evolve the training strategy for Excitation and Generator disciplines, influencing course content direction, sequencing, and delivery formats in partnership with content owners
• Manage course outlines and coordinate PLL review cycles to ensure course content remains current, technically accurate, and aligned with product evolution (source: course-outlines-16-04-2026 05_28jmr.xls.xlsx)

• Own instructor qualification, approval, and ongoing development for all assigned Excitation and Generator courses
• Maintain instructor qualification records in Kahuna; verify currency before any assignment is made
• Assign qualified instructors to scheduled courses; no instructor delivers without PLL-confirmed qualification
• Execute and oversee the Instructor Readiness and Development Program (IRDP) for all instructors within the product line
• Review, approve, and track instructor timecards; resolve exceptions within one business day
• Coach instructors on delivery quality, student engagement, and technical accuracy (source: OFS Training - Role-Based Quick Reference Guide.docx)

• Own the GO / NO-GO decision for every class within the Excitation and Generator portfolio
• Evaluate readiness across all categories prior to delivery: instructor, content, student, logistics, equipment, and travel
• Escalate or resolve blockers proactively - before they reach the classroom
• Enforce hard stops (safety risk, no qualified instructor, inability to execute hands-on components) without exception (source: OFS Training Execution Playbook_Section 6.docx)

• Serve as the primary technical training interface for Excitation and Generator product line stakeholders
• Partner with TDMs to align on student readiness, prerequisite verification, and enrollment accuracy
• Coordinate with Logistics on scheduling, class cancellations, and rescheduling decisions
• Interface with Project Managers to confirm project numbers and financial readiness prior to execution
• Engage with field leadership and product specialists to stay current on technology updates, field execution challenges, and training gaps (source: OFS Training - Role-Based Quick Reference Guide.docx)

• Bring direct field or technical expertise in excitation systems (EX2000, EX2100, EX2100e, LS2100, LS2100e, ECS, IED, protection systems) and/or generator systems (air/hydrogen cooled, Generator Specialist program, Pulsar Test, diagnostic tools such as AMODIS®, PAMOS®)
• Apply technical knowledge to assess instructor quality, identify content gaps, and recommend course improvements
• Evaluate new or complex training requests and determine appropriate pathway: standard delivery vs. custom development (source: Customer_Course_Catalog.pdf; OFS Training Guidebook.pdf)

• Manage a team of instructors (full-time and borrowed) within the Excitation and Generator product lines
• Support the development of instructor pipeline candidates drawn from the field; onboard borrowed instructors into the formal program
• Identify development opportunities, provide feedback, and hold instructors accountable to delivery standards
• May lead cross-functional or improvement-focused projects with moderate complexity (source: OFS Training Guidebook.pdf)

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field; OR equivalent hands-on experience in lieu of a degree (including military technical training in power generation, electrical systems, or related disciplines)
• Minimum 7 years of experience as a GE Excitation Field Engineer, Generator Specialist, or in an equivalent industry role involving excitation systems, generator operation and maintenance, or high-voltage electrical systems in a power generation environment

• Substantive technical experience in Excitation, Generator, or equivalent electrical power generation disciplines, at a level comparable to a Bachelor's degree in a relevant engineering or technical field
• Depth of experience should reflect the ability to independently execute, lead, and develop others in complex excitation and generator training environments - a minimum number of years is not specified per applicable local requirements

• Military candidates with equivalent experience in electrical power systems, propulsion, or generation equipment are strongly encouraged to apply

• Direct experience as a GE Field Engineer, Excitation Specialist, or Generator Specialist
• Hands-on background with one or more of the following: EX2100/EX2100e, LS2100/LS2100e, ECS, generator O&M, Generator Specialist Training program (I-GEN10701), Pulsar Test, or related electrical/excitation disciplines
• Familiarity with ControlST, Kahuna, and GE field tools

• Genuine commitment to developing people - not just managing logistics
• Demonstrated ability to translate complex technical content into effective learning experiences
• Experience delivering or supporting technical training, formal or informal

• Strong oral and written communication skills; able to communicate technical concepts to diverse audiences
• Demonstrated ability to lead programs, manage competing priorities, and hold a standard under pressure
• Established project management habits; follows through, tracks issues, closes loops
• Comfortable making GO / NO-GO decisions with incomplete information, and owning those decisions

• Builds trust across instructor teams, TDMs, logistics, and field stakeholders
• Can influence without authority and navigate a matrixed environment
• Proactively identifies problems before they become delivery failures