Payroll & Benefits Specialist - UK/Ireland

Job Description Summary

In this role, you will be responsible for executing on one or more Payroll & Benefits process(s). Develop an in-depth understanding of Payroll & Benefits systems, processes, and legislative rules. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvement. Promote "Best in Class" service while developing effective relationships and working cross functionally with internal teams and suppliers.

Job Description

As a P&B Specialist you will be participating in Payroll and/or Benefit processes where you will be handling Employee / HR queries, reporting and reconciliation activities and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with respective HR business partners and accountants and cooperating with Senior experts / owners of Payroll&Benefits processes and also partnering and supporting an external payroll vendor and country-based benefit providers.

There may be multiple positions associated with this role.

Essential Responsibilities:

• Advise on questions/requests from employees, managers and the HR community concerning payments, allowances, and tax treatments in a professional, courteous & timely manner
• Review payroll entries and the files to ensure they meet the necessary quality & compliance requirements
• Understand payroll GL and payroll accounting
• Prepare reports, reconciliations and associated statistics related to payroll and benefit activities such as pension, benefits, company shares.
• Participate in internal & external payroll audits
• Deal with operational issues and process failures, identifying and implementing appropriate solutions.
• Develop action plan to mitigate operational risks or resolve escalated issues
• Proactively seek customer feedback to identify areas for simplification, standardization and productivity within assigned process.
• Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE Vernova policy requirements
• Develop a strong working relationship with the GE HR community through proactive facilitation & improvement of HR processes, ensuring effective communication and early identification of requirements & any issues
• Identify frequent customers / process issues and be able to suggest process, procedure and training improvement opportunities
• Cooperating with 3td party provider when necessary
• Creating respective documents that support the regulations of the country-specific legal environment
• Being proactive in handling process gaps that you face and being involved to find a solution and participating in process improvements (we are keen advocate of Lean methodology when changing our processes for the better)

• Bachelor's degree in Human Resources or related Business degree from an accredited university or college, or equivalent knowledge or experience
• Fully professional English language knowledge both verbal and written
• Proven relevant professional work experience with demonstrated achievement in Service-oriented environment.
• Significant prior professional work experience with demonstrated achievement in Service-oriented environment.
• Ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency
• Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner
• Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity

• Strong problem-solving skills to quickly identify and present the creative/collaborative solutions
• Ability to make decisions and manage competing priorities in a fast-paced, multi-task and highly matrixed environment, and connect effectively with employees
• Previous experience working with Workday and any ticketing system is an advantage
• Strong computer skills, highly proficient in Microsoft Excel