Outage Manager

Job Description Summary

The Outage Manager is responsible for the end-to-end management of outages within the SP Services APAC organization. This role drives outage planning, execution, and close-out to ensure safe, high-quality, and efficient field fulfilment. Working in close coordination with cross-functional teams, the Outage Manager enforces Standard Work, applies best practices, and integrates lessons learned to deliver reliable results and achieve business objectives.

Job Description

Key Responsibilities:

In this role, you will:

• Partner with Sales and ITRM to align on customer outage schedules, scopes of work, and development of accurate Job Cost Estimate (JCE).
• Develop comprehensive outage plans, including schedule, resource allocation, EHS requirements, tooling, consumables, supplier coordination and cost management, in alignment with the Standard Work and applicable tools.
• Plan and execute site mobilization and demobilization activities, including support for immigration applications for TFAs.
• Support pre- and post-outage meetings with customers and internal stakeholders to ensure alignment and sharing of knowledge and lessons learned.
• Track and manage outage execution performance across EHS (e.g. FME), quality, cost (JCE vs actual), schedule (On-Time Delivery), and productivity to achieve Fulfilment-5 objectives (EHS, Quality, OTD, Cost, Productivity).
• Ensure all required outage documentation (including technical procedures, quality plans, EHS documentation and customer outage reports) is prepared, reviewed, stored and delivered in accordance with Standard Work.
• Assess and manage outage scope, site conditions, safety and execution risks to minimize operational and cost impacts.
• Identify and support opportunities for additional work or service enhancements in collaboration with Sales or ITRM.
• Provide technical and execution support to Sales and ITRM throughout outage identification, tendering, planning and execution phases.
• Contribute to the continuous improvement initiatives by supporting process optimization, standardization and simplification efforts
• Maintain accountability for assigned tasks or projects with a focus on safety, quality and customer satisfaction.

• Minimum of 5 years of experience in the power generation industry.
• Demonstrated technical knowledge of steam turbine and generator maintenance, outage planning and execution.
• Ability and willingness to travel regularly in support of outage execution and customer engagement.
• Effective communication skill in English (written and verbal).

• Demonstrated ability to work effectively across cross-functional teams.
• Strong collaboration and stakeholder management skills in site-based and customer-facing environment.
• Ability to manage multiple outage activities concurrently while maintaining execution discipline.
• Proven capability to operate effectively in time-constrained and high-pressure situations.