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GE Vernova

Order Management Specialist

3 days ago• Milan, Italy

Job Description Summary

In this role, you will manage end-to-end order processing: receive and accurately enter orders in SAP, coordinate with Project Managers and / or Area Manager and all cross-functional teams (Technical Support, Purchasing, Logistics, Manufacturing, Commercial, Product Management), resolve customer issues, and support related activities (expediting, change orders, returns, order status monitoring, and discrepancy resolution). You will also contribute to invoicing, logistics activities (shipping, customs clearance), L/C negotiation, supporting the achievement of Operating Plan (OP) and KPI targets.

Job Description

Roles and Responsibilities

  • Receive, validate, and accurately enter customer orders into SAP.
  • Manage the full order lifecycle: expediting, change orders, returns, status tracking, and discrepancy resolution.
  • Coordinate daily with Project Managers and / or Area Manager and internal functions (Technical Support, Purchasing, Logistics, Manufacturing, Commercial, Product Management) to ensure on-time delivery, budget and high-quality fulfillment.
  • Manage customer order invoicing and L/C negotiation, if any.
  • Manage logistics processes: shipping, customs clearance operation.
  • Proactively resolve customer issues, ensuring high satisfaction.
  • Suppport cash collection team.
  • Supporting the achievement of Operating Plan (OP) and KPI targets.

Required Qualifications

  • Bachelor's degree or equivalent.
  • At least 2 years of order management experience.
  • Experience with SAP (order management).
  • Order entry experience.
  • Fluency in Italian; very good command of English..

Desired Characteristics

  • Fast learner with continuous curiosity.
  • Strong attention to detail and accuracy.
  • Bias for action and results orientation.
  • Team player with strong cross-functional collaboration skills.
  • Commitment to continuous service improvement and customer experience.
  • Effective communication and problem-solving skills.

Additional Information

Relocation Assistance Provided: No

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Client-provided location(s): Milan, Italy
Job ID: GE_power-1070596338
Employment Type: FULL_TIME
Posted: 2025-12-03T18:36:27

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits

  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Leave

  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities

  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Holiday Events

  • Vacation and Time Off

    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays

  • Financial and Retirement

    • 401(K)
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing

  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program

  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training

Company Videos

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