MX + CALA Benefits MX + CALA Benefits Specialist

Job Description Summary

Possession, conception, assistance spécialisée et prestation de services pour la vaste gamme de services partagés en ressources humaines, souvent dénommés " opérations RH ", tels que la génération de rapports, la gestion des données, la gestion du cycle de vie, la mobilité mondiale, etc. Influence la qualité de son propre travail et du travail des collègues de son équipe. Se concentre sur l'exécution des activités de facilitation des normes et la prestation de conseils dans le cadre des politiques et des routines professionnelles au sein d'une discipline habilitante. Une certaine latitude peut être accordée pour réorganiser l'ordre des tâches en fonction de l'évolution des situations.

Job Description

Roles and Responsibilities

• Individuals who are responsible for the quality delivery of multiple payroll & benefit processes and service to the businesses. Manages benefit/payroll queries from employees, managers and HRM's in a timely, and professional manner. Correctly administers benefit/payroll processes. Manages service delivery metrics in relation to outsourced benefits/payroll. Includes those who lead Payroll & Benefits Service Delivery teams, and/or the operations for such teams. Mostly used in Shared Service teams, but can be found in Business teams.
• Broadening knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined policy/parameters.
• A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

• This role requires basic experience in the Human Resources & Payroll and Benefits Service Delivery.
• Bachelor's degree from an accredited university or college

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.