Legal Hold Specialist

Job Description Summary

Responsible for managing the company's legal hold process ensuring that relevant documents and data are preserved when litigation, investigations or disputes arise. You will work closely with the company's Global eDiscovery Counsel, People Operations and the Digital team to build and maintain systems that protect important information while managing data efficiently and defensibly.

Job Description

Key Responsibilities

• Issue and track legal hold notices to employees when litigation, investigations, or disputes require preserving documents and data
• Communicate with custodians (employees whose data is on hold) to ensure they understand their preservation obligations
• Monitor compliance with legal holds and follow up with employees who haven't acknowledged or may not be following hold requirements
• Oversee and execute discovery/disclosure readiness (i.e., custodial interviews, collections and evidence management)
• Coordinate global collection of assets and data for employees exiting the company while on legal hold
• Monitor data preservation systems to ensure they are functioning properly, and data integrity is maintained
• Coordinate the secure deletion or archiving of data that has reached the end of its retention period
• Maintain comprehensive documentation of what data is preserved, where it is stored, and why it is being retained
• Conduct regular audits to verify compliance with legal hold and identify gaps in preservation practices
• Serve as the liaison between legal, IT, vendors and business units on data preservation matters
• Help improve and document legal hold procedures and best practices

• Bachelor's degree required, information management, legal studies, or related field preferred
• 3-5 years of experience in records management, data governance, legal operations or any transferable experience managing data or processes desired
• Understanding of data retention principles and information lifecycle management preferred
• Excellent organizational, attention to detail and project management skills
• Ability to work cross-functionally with IT, legal, HR and business teams
• Strong analytical skills for assessing retention requirements and implementing policies
• Excellent written and verbal communications skills
• Comfortable working with technology systems and understanding data architecture concepts
• Ability to handle confidential and sensitive information with discretion
• Proficiency in Microsoft Office, Excel and database management tools
• Familiarity with Legal hold, e-discovery or information governance processes a plus