Lead Services Specialist -Field Svc & Technical Advising Steam Turbine

Job Description Summary

As Lead Field Service & Technical Advising Specialist-Steam Turbine, you shall be responsible for:-
Planning and execution of Steam turbine outages of Own fleets as well as Other OEM fleets in SQDC (Safety-Quality-Delivery-Cost) sequence.
Interacting with vendor/customer for planning and execution of the outages
Analysis & providing technical solutions to problems being encountered /identified by Thermal Power Utilities in consultation with Core Service Engineering.
Installation Management at Steam Turbine Retrofit sites
Creation of Methods Statements including risk assessment, Creation of Field Procedures Standards and project specific technical documentation to support outages for identified OEM fleets.

Job Description

Roles and Responsibilities

• Working as Site Lead/Technical Lead for assigned outages including dealing with all technical & safety matters related to outage execution, owning the customer relationship during outage duration, and driving customer issues resolution within outage schedule.
• Align all execution team members towards outage execution excellence, including cross-functional coordination with Engineering, Sourcing, Project Management, Safety and Quality functions to achieve outage execution KPIs and customer satisfaction.
• Implement and ensure compliance as per company standards, laws & regulations during outage execution.
• Ensure implementation/regular rigor towards site DMS to achieve field service outage execution excellence.
• Ensure consistent application of business tools and processes applicable to the scope of outages being executed. Follow Field Service Management processes for upgrades/retrofit and Outage end to end process for core business.
• Uses technical experience for data analysis to support recommendations. Collaborate with internal and cross-functional resources to arrive at conclusions.
• Capture, report & implement outages best practices.
• Drive lessons learned and technical close-out with tangible outcomes/deliverables.

• Bachelor's degree/Diploma in mechanical engineering/or equivalent from an accredited university or college.
• Significant experience in the outage execution of large steam turbines, preferably on 100 MW and above.
• At least 10+ years of on-site field experience in executing steam turbine outages at various sites/customer with 3-4 years of relevant experience as lead TFA/Site manager shall be preferred.

• Good observational and analytical skills.
• Sense of Urgency to quickly organize and lead colleagues, and external vendors in the team to achieve desired outcome.
• Systematic approach to understand problems, learn solutions and train others.
• Strong interpersonal and leadership skills.
• Strong oral and written communication skills.