Lead Sales Operations Specialist

Job Description Summary

Responsible for activities and processes that help the sales organization achieve business objectives. Jobs at this level operate with some autonomy but are covered by well-defined Commercial policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (typically annual volume, margin and compliance requirements). Responsible for medium-sized sales territories.

Job Description

Roles and Responsibilities

• Sales force effectiveness, productivity analysis, allocation of resources and territory coverage, sales incentives, Salesforce CRM platform and tools, lead for commercial planning and forecasting, Inquiry to Order (ITO) processes, ITO lead for business reviews. Cleans and maintains data in Commercial and other core systems (CRMs, SFDC, ERPs, etc.).
• Utilizes in-depth knowledge of own and others sales territory, product lines, markets, sales processes or customer groups and uses analytical thinking and commercial experience to execute policy/strategy.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems with projects, product lines, markets, sales processes, or customers. Ability to prioritize information for decision making. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• These sales jobs will mainly be individual contributors.
  A job at this level requires strong interpersonal skills. Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

• This role requires advanced experience in the Sales & Sales Operations. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
• Minimum experience of 5 years in sales operations.

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs. Established project management skills.
• Experience in Transmission and distribution industry is preferred.
• Able to work in a matrix centric organization and able to support cross-functional teams and regions globally.